Expert Interviews

Leslie A. Mamalis, MBA, MSIT, CVA, owner of Summit Veterinary Advisors, talks about why it is so important to have your financial statements set up on a veterinary chart of accounts.

Richard Marconi, PhD, professor of microbiology and immunology at Virginia Commonwealth University Medical Center, explains that both the human and canine OspA Lyme disease vaccines were developed at the same time.

Tune in to hear about "cesspool, hot tub, pus-filled, gross" oral cavities!

Dont panic. Practice management guru Shawn McVey has advice for keeping things professional instead of personal.

If the answer to either of these two questions is "yes," then ABSOLUTELY your veterinary hospital needs to sell pet food to pet owners, according to Ernie Ward, DVM.

Amanda Landis-Hanna, DVM, veterinary industry liaison, speaker, consultant, says the buying of Merial by Boehringer Ingelheim has major impacts for veterinarians working in industry.

Hilal Dogan, BVSc., founder of Veterinary Confessionals Project, explains how the project has evolved since it began.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, says it’s of utmost importance to understand and respect your client’s point of view.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, expresses the importance of checking retention rates and online reviews to know whether you’re communicating with clients effectively or not.

Amanda Landis-Hanna, DVM, veterinary industry liaison, speaker, consultant, explains why she thinks the VCA and Mars merger provides a unique opportunity for veterinarians.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, notes that when speaking with clients veterinarians speak in a different language than they would with colleagues or staff.

A veterinarian's second opinion saves a cherished pet.

Hilal Dogan, BVSc., founder of Veterinary Confessionals Project, explains how Vet Confessionals works and how you can participate.

Hilal Dogan, BVSc., founder of Veterinary Confessionals Project, explains how Vet Confessionals began.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, notes that there are several obstacles standing in the way of changing the title of veterinary technician to veterinary nurse.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, mentions the different groups that are striving toward making the title change of veterinary technician to veterinary nurse.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, says changing veterinary technicians to veterinary nurses would clarify the role, as well as educate clients on the value of a veterinary nurse.

Heather Prendergast, RVT, CVPM, SPHR, CEO of Synergie, explains why the title of veterinary technician should be changed to veterinary nurse.

Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.

Does it sound too cheap? It might be, so ask.

Leslie A. Mamalis, MBA, MSIT, CVA, owner of Summit Veterinary Advisors, says you should track your income and expenses to get a sense of how your veterinary practice stacks up to other practices.

Leslie A. Mamalis, MBA, MSIT, CVA, owner of Summit Veterinary Advisors, explains exactly what she means by the "nitty gritty" of budgeting.

Pet owners will feel better with critical input from team members.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, and associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, explains some of the top things you should be considering when educating clients.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, and associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, says to communicate with clients effectively, you need to be aware that everything in your veterinary hospital speaks.

3 strange visitors to an exotics doc's exam room

Richard Marconi, PhD, and professor of microbiology and immunology at Virginia Commonwealth University Medical Center discusees the effectiveness of OspA Lyme disease vaccines and why OspC vaccines stand out.

Richard Marconi, PhD, professor of microbiology and immunology at Virginia Commonwealth University Medical Center, explains why Lyme disease is so prevalent today and what breakthroughs are happening with vaccine development.