As members of a giving profession, veterinarians sometimes struggle to learn that dirty little word: no.
The client can't pay. Your technician's in financial hot water. And everyone's looking for a discount. When do you push back at the chronic takers and the emotional drainers? CVC educators Drs. Sarah Wooten and Kimberly Pope-Robinson offer some perspective to help veterinary professionals stop owning every team and client problem personally.