Expert Interviews

The Five looks at new flea-product labeling, a shark-wrestling veterinarian, and expert advice on marketing and client communication.

Tick trivia: A clinical quiz, answer 3A

The warning signs of fraud in a practice and how to deal with the situation.

zoonosis roundworms

Saying the wrong thing to clients could result in misunderstandings about the care their pets need.

A few roadblocks and one near-catastrophe stood between Dr. Mark Honaker and his dream practice. But persistence paid off, and Bay Beach Veterinary Hospital in Virginia Beach, Va., functions as his home away from home.

2010 Hospital Design Competition winners

2010 Hospital Design Competition winners

Room to roam

Dr. Ernie Ward offers tips on maintaining focus during appointments in order to keep on schedule.

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The Five explores veterinary relief efforts in Haiti, humankind's effect on the canine genome, a new technician specialty, and more.

Stop these easily avoidable mistakes in the owner/manager axis.

Monica Dixon Perry describes the best process for determining if a team member is ready to take the next step.

The Five is live from NAVC: new nutrition guidelines from AAHA, insights to get associates up to speed fast, and more.

NAVTA has created a certification process and is prepared to approve schools.

Watch news on cat healthcare, hiring new team members, and an online animated series about a veterinarian.

Large veterinary hospital floor plan of this 2010 Hospital Design People's Choice Award contestant.

Stats, floor plan, and photos of this 2010 Hospital Design People's Choice Award contestant.

Stats, floor plan, and photos of this 2010 Hospital Design People's Choice Award contestant.

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Learn the first step toward understanding and valuing the differences among team members.

These days, clients consider their pets to be prominent members of the family. So when a pet passes on, help your clients pay tribute to their four-legged friends with these heartfelt commemorations.

In this edition of the Five, we report on Las Vegas' gamble to tackle pet overpopulation, hear from UC Davis elephant researchers, and more.

Follow this advice when you're hit with a client or patient crisis.

2009 Year in Review

These scheduling secrets will calm the chaos at your practice.