Expert Interviews

Role-playing doesn't have to be hokey or scary. Here's how to do it right

Practice owners may not be the only liable party.

When team members start backstabbing each other or yelling in the hallways, it's time to take charge. Sheila Grosdidier, RVT, a partner with VMC inc. in Evergreen, Colo., tells you how. Hint: Make THEM work it out.

You care for pets, but not yourself. Change that with help from this video by Sheila Grosdidier.

You don't have to endure a life of excessive oversight. Just give your manager what he wants and you'll be allowed to do the work you want.

Don't be a micromanager. Learn to delegate and inspect the results the right way with Mark Opperman, CVPM.

No one becomes a lean, mean, efficiency machine overnight. It takes time. Watch Denise Tumblin's, CPA, video and see how you can become more effective every day.

Team members are already texting and downloading forms, so why not put this technology to use in practice?

It's a scary time for veterinary practice owners, but that doesn't mean you should panic. Fritz Wood, CPA, CFP, offers advice for how to invest in a recession.

Avoid this snafu when telling team members about new practice protocols.

Follow these simple step-by-step instructions to convert phone-call reminders into e-mails.

If you're undermined by managers' or owners' spouses on the job, speak up. Veterinary Economics Editorial Advisory Board member Shawn McVey, MSW, tells you how to cope with troublesome husband-and-wife teams.

Save time and money by sending personalized mass e-mails to clients.

Here are ideas for reducing conflict and boosting efficiency on a large team.

The key to efficiency in your veterinary practice lies in how you start your day. Veterinary Economics Editorial Advisory Board member Denise Tumblin, CPA, offers three tips for getting off on the right foot.

Tom McFerson, CPA, offers advice to veterinarians looking to buy or sell a practice during tough times.

Watch a demonstration of how to create a useful medical notes template in paperless records.

Here's how to take the emotion out of termination.

Denise Tumblin, CPA, recommends reevaluating these areas of your veterinary practice.

Here's an easy way to take the edge away from Internet pharmacies.

If your resources are skimpy, here's how to use them wisely, says architect Dan Chapel.

Have you been given the task of creating a Web site? Here's where to begin.

Here are three tips for how to adapt to the new doctor-without fighting

Team members sing the praises of Firstline's practical tools and useful information.

Learn what to ask clients to lock in compliance.

Karyn Gavzer, MBA, CVPM, warns against the top veterinary site design errors. Here's how to avoid these web marketing mistakes.

Karyn Gavzer, MBA, CVPM, explains what to include and who to link to on your site.

Posted as an example of a technical manual for CVM's advertising website