Expert Interviews

2009 Year in Review

These scheduling secrets will calm the chaos at your practice.

Here's how to prepare so your performance appraisal is a positive experience.

Veterinary consultant Dr. Amanda Donnelly, MBA, outlines the first steps toward creating a successful marketing plan.

In this episode, an H1N1 update, advice on how to answer clients who ask why your services cost more than a colleague's, and more.

BDA Architecture founder shares three critical questions to ask as you proceed through a veterinary design project.

Louise Kaufman-Yavitz of St. Louis, Mo. discusses the inspiration of agility training.

Dr. Robin Downing discusses the advancement of pain management in animals.

Behaviorist Dr. Gary Landsberg cites two impactful figures from his career.

Technician Meghan Ballou, a technician from Kansas City, MO, talks about the joys of working with the daycare dogs at her practice.

Dr. Ann Brooks from Crystal Lake, Ill., explains what career advice she gives young people who're interested in veterinary practice.

Dr. Richard Hefley tells a tale of a cat with a penchant for reptile delivery.

Veterinary Voices: What's the biggest change you've seen?

Technician Lori Wilkerson from Bates City, Mo., talks about what makes a good veterinarian.

Dr. Nan Boss, owner of Best Friends Veterinary Center in Grafton, Wisc., offers advice for motivating team members and giving them something to work toward.

Watch Dr. Kramer explain his top tip for client retention.

At CVC San Diego, we caught up with immunologist Dr. Craig Datz to talk about the significance of the first documented case of H1N1 in a cat. Here's what he said.

In this edition, live from CVC San Diego, an immunologist comments the H1N1 case in a cat, a tip for getting home on time, and a discussion of student debt and the economies of practice.

Dr. Amanda Donnelly, MBA, shares three tips to making the most of feedback when delegating tasks.

Here are the Firstline Challenge activities for this week. •Have a fierce conversation. Need to talk to your boss? Consider this receptionist's real-life example. •Take a short, fun quiz to determine your communication style. Could you change the way you talk in order to get along better with team members?

Welcome to The dvm360 Five. Give us five minutes and we'll give you updates on the future of primary veterinary practice, changing laws about technicians offering vaccinations, and more.

Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.

Veterinary Voices: What part of your work do you enjoy most?

Veterinary Voices: What makes a good veterinarian?

Veterinary Voices: Tell us about your most memorable patient

Dr. Nan Boss offers advice for communicating effectively with team members.