Expert Interviews

Don't let dental recommendations go in one ear and out the other. Present a unified, consistent front so pet owners will get the message.

Client handout: Assessing a pet's quality of life

New York City - A chance encounter between a New York City veterinarian and a wolfhound-mix puppy, hours away from death, was enough to recruit the doctor into a battle to end pet overpopulation.

Social media is more than playing on the web?it's a powerful tool.

Make sure this summer is a blast for your clients' families, cats and dogs included.

If you can demonstrate professionalism, enthusiasm, and a desire to better yourself, you'll reveal yourself as an important team member right away.

Chapter 6: Securing financing

Why would you want your patients to like you?

The Benchmarks Study of Well-Managed Practices is a useful tool for veterinarians. Denise Tumblin, CPA, explains.

Chapter 5: The design process

Assembling some of your clinic's historical statistics will help create a useful budget.

Chapter 4: Who's responsible for what?

Podcasts are an easy way to establish your veterinary clinic's online presence.

News on swine brucellosis in Texas and a Colorado veterinary school dean, plus a report on the aftermath of the tornadoes in Joplin, Mo.

Chapter 3: What to look for in a contractor

Chapter 1: Before you build

Chapter 2: Your building team

Providing top notch treatment to all clients at all times may be difficult, but it's essential.

Take your social media presence to another level with recurring internet broadcasts.

See the results in our August 2011 issue.

Consultant Melody Mann Fox provides important bookkeeping tips.

Firstline editor Kerry Hillard Johnson and Kara Burns, LVT, discuss a recent gathering of veterinary technicians.

Though the idea of a nationwide bus tour may sound glamorous, it takes a whole lot of hard work and running around to make it happen.

Thomas P. Lewis II, DVM, DACVD, discusses the possible concerns of this drug combination on the liver.

Letting clients know how important they are to you can cement their relationship with your clinic.

Dr. Robin Downing relates surefire methods of failing your patients and the practice.