
A veterinary clinic's clients possess a wealth of information measurable only by asking.

A veterinary clinic's clients possess a wealth of information measurable only by asking.

There is a pronounced difference between posting on your personal Facebook page and that of your clinic.

Dr. Jacqueline C. Neilson gives her recommendations for clients with 6- to 8-month-old puppies that wake in the middle of the night to go outside.

Facebook is proving to be a powerful tool, but one that requires upkeep. Andreas Pahl explains one theory of managing this social media outlet.

Shawn McVey describes actions sure to sabotage the clear communication on which teamwork thrives.

Dr. Karen Felsted with information from the recently issued Bayer-Brakke-NCVEI Veterinary Care Usage Study.

Mark Opperman, CVPM, dishes out guaranteed ways to short circuit your career.

This is an answer in "BizQuiz: Should you share this gossip?"

This is an answer in "BizQuiz: Should you share this gossip?"

Assistant Editor Steve Bennaka delivers updates on the crisis in Japan, and much more.

Dr. Becker will expand upon this an other topics at CVC in Washington, D.C. May 4-9, 2011. (Educational support for Dr. Becker's speaking engagement at CVC provided by Elanco.)

"America's Veterinarian," Dr. Marty Becker delivers 10 sure fire ways to lose customers. Are any of these going on in your clinic?

Technicians should treat dental records like the medical documentations they are.

Dr. Susan Little discusses pain management for cats that undergo onychectomy.

At WVC in Las Vegas, dvm360 Content Director Marnette Falley talked with Dr. Michael Chaddock, AAVMC deputy director, about the core competencies the NAVMEC report highlights for graduating veterinarians and about how they could play out across veterinary school admissions and curricula.

The technician specialty in behavior is a strong educational opportunity, and even technicians without a VTS can take a leading role in behavior.

In this edition of the Five from WVC in Las Vegas, we hear about dental strategies in practice, technology that wows clients, and more.

Kristi Reimer reports a tip from management consultant Karyn Gavzer.

When you're facing an angry client in your veterinary practice, do this first.

A clientele's habitat can have a profound effect on the nature of a practice.

A simple tip for at-a-glance identification on patient charts.

The construction process contains a great many variables. Stay informed to avoid surprises.

In this edition of the Five, we hear from Drs. Marty Becker and Richard Ford (both appearing at CVC Washington, D.C.) and dvm360 Senior Editor Brendan Howard lays down the news.

Denise Tumblin, CPA, shares the top 10 ways to make your staff turn tail.

Veterinary architect Mark Hafen previews his upcoming hospital design video primer.

Is it herpesvirus? Is it a bacterial infection? Drs. Little and VanVranken discuss how to handle these cases.

Drs. Joseph Bojrab and Philip VanVranken talk about surgical technique, suture choices, and more.

Dr. Becker shared a priceless moment with client and patient.

Blaming superficial differences for team conflict may be too easy. The causes require specific resolution.