|Articles|December 18, 2009

How to respond to challenging work situations

Follow this advice when you're hit with a client or patient crisis.

When a client is upset or a patient is critically ill, don't panic. Instead, take this calm approach to problem-solving, courtesy of Dr. Jim Kramer, CVPM, a partner at Columbus Animal Hospital in Columbus, Neb., and a Veterinary Economics Editorial Advisory Board member.

Newsletter

From exam room tips to practice management insights, get trusted veterinary news delivered straight to your inbox—subscribe to dvm360.

Subscribe Now!

Related Content