|Articles|September 16, 2015

Back Office Blunders, Episode 3: Is there life on Mars?

A very confused client can blast a diagnosis conversation into the stratosphere, leaving you in thin air.

Back Office Blunders are based on true tales of unusual client interactions in the exam room (and beyond). Watch how this team blundered-then email your solutions to handle this challenging client with respect to firstline@advanstar.com.

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