Technicians

The dirt on skin diagnostics.

Here are ideas for reducing conflict and boosting efficiency on a large team.

Personalize your greetings.

Are you a fence-sitter?

Guarantee follow-ups.

A practice manager charged into a new job with a legal pad and a menu of necessary improvements. After a successful stint, she ended up swallowing a heart helping of humility.

Talk to clients about pain management.

Learn the visual cues.

What do you do about missed fees?

Answer clients' burning questions.

See what sinful statements you may be making-and what you should say instead.

Fear and dread may be the first reactions when a new way is announced at work. Get the team ready to adapt by following these eight tips.

Free Web seminar with Brakke consultant Dr. Christine Merle provides the key to getting pet owners on board with complete care.

The busier you are, the healthier your immune system.

NYC agency provides lifeline between clinics and home care.

Talk to reptile owners about adequate sun access.

Olympia, Wash. -- "Registered veterinary medication clerks" will be able to administer controlled substances without the direct supervision of a licensed veterinarian, according to a new law passed in Washington.

Read the week's highest-rated cartoon.

A new study says outspoken people are judged as more competent-even if they're not.

USDA code violations cause program to re-evaluate its vendors.

Watch a demonstration of how to create a useful medical notes template in paperless records.

Stop the revolving door.

Vet Tech Institute encourages students to take online training.

By educating clients, you reduce their chances of being bitten.

How well do you know practice finances?

Here's an easy way to take the edge away from Internet pharmacies.

Don't hear praise through the grapevine.

In a recent summit, anesthesiologists highlight technicians' important role.