Technicians

Running lab tests, educating clients, assisting with surgery-it's all in a day's work for veterinary technicians. But do pet owners know this?

Firstline Live with Dr. Ernie Ward in San Diego is your solution for boosting productivity and profitability.

Study shows that pet owners need more information about this fatal disease.

Use shower curtains to keep caged animals anxiety levels low.

Real clients share what keeps them going back to their practices.

Here's your script for talking to clients about the importance of buying therapeutic pet food at your clinic-not a pet store.

What can team members do to help veterinarians as they refer more cases?

Here's how to deal with perpetually late employees.

Tips for improving cardiology diagnostics at your veterinary practice.

Complimentary tooth checks increase the number of dental cleanings-and thus healthy pets.

As legislators grapple with complaints of veterinarian shortages, they are looking to technicians to help fill the gap. But what does this mean for the role of technicians in the veterinary profession?

What's the best way to minimize the cash clash?

The most popular dogs in America can teach you a thing or two about how to become the pick of your practice.

Extend hours to keep clients happy and patients healthy.

Give cremations a personal touch.

Underwater treadmills help pets recover.

A quick Q&A to get you up to speed on rehabilitation.

Use this sample policy to define acceptable computer behavior and outline the consequences of putting the practice at risk.

Putting issues on the table and talking about them openly isn't easy, but if you want a healthy work environment, it's necessary. To get you started, Shawn McVey, MA, MSW, shares this example.

The Web offers all sorts of new ways to reach out and touch your clients. But are all of these new technologies boons or boondoggles for your practice? They can be useful, says Dr. Ernest Ward Jr., owner of Seaside Animal Care in Calabash, N.C., if used with care.

A veterinary assistant in a college town seeks advice about how to educate young pet owners.

Following your practice's safety protocol, makes you an essential employee.

Understanding the brain's inner-workings will help you convert potential clients into perpetual ones.

IVAPM issues exam in conjunction with CVC in Kansas City.

Don't let online-only pharmacies take your business.

Some team members always seem to shoot down ideas. Here's how to turn those objectors into supporters.

Posting client forms online saves pet owners' time and yours.

Receptionists can play a part in preventing too much overtime and too much downtime.