Practice Manager

Do you have amazing technicians who serve as your guardian angels in practice? Submit a photo and one to two sentences about why your technician is an "All Star." We'll feature them in our "All Star" Technician Photo Gallery on Friday, Oct. 16, during National Veterinary Technician Week.

Are you ready? September 28 is World Rabies Day. The Global Alliance for Rabies Control (GARC) offers tips and tools to help you prepare to talk to pet owners.

Team members play a vital role in making strong recommendations that stick with veterinary clients. A consistent message about a pet's needs over its lifetime will help lock in the care that the pet needs in order to live a longer, healthier life. This meeting will teach your team members how to make these vital recommendations to clients and provide the tools your veterinary practice needs to deliver a successful team-wide approach so that you get to "yes" with clients.

Stop stuffing your cuffs in that bottomless pit you call a drawer in your veterinary treatment area.

What would you do if a client requested her pet's euthanasia during one of your high foot traffic times?

Slim down portly pooches and fat cats with these tips for pet owners.

The latest, greatest, most helpful information your clinic needs to tackle common health concerns in pets today.

Veterinary team members share stories of the patients who melted their hearts.

Share these quick tips to start a conversation about the care pets need as puppies and kittens and on through adulthood and as seniors.

Our veterinary hospital works with the city to ensure all loose pets are healthy and vaccinated before theyre released.

The American Association of Feline Practitioners offers a toolbox of client education tools to promote routine checkups for cats.

Technology helped this practice transform their reminder system, saving time and money and improving client compliance.

Consider these sweet (and affordable) incentives to appreciate your veterinary team. Yes, you can have your cake and eat it too!

While you're busy fighting fright with Fear-Free tactics, CC, your veterinary clinic cat, frets over your fearless veterinary practice approach.

When youre placing an IV catheter, its important to keep minimizing the pets stress a constant priority.

Our favorite LOL-worthy vet confessions.

When clients complain that their flea and tick preventives just don't work like they used to, use your investigative powers to ask the right questions to uncover any application errors and discuss next steps.

Stop barking at coworkers and avoid the phrases that increase the chances your team will snap. Then practice communication that tames team members' tempers and enjoy a happier workday together.

Veterinarian creates parody of "All About that Bass" to highlight the serious issue of pet overpopulation."If you spend time with me, you'll get neutered pretty fast," sings Dr. Renee Brockett in her parody video, "All About that Spay." 

No-kill animal shelter + firefighter calendar = sizzling success for rescue pets. (Check it out to support those precious pets. And we promise not to snitch if you accidentally catch a glimpse of a smokin hot firefighter, either.)

Here that? It's silence in your veterinary reception area. And it's one of the worst sounds in the world. Here's how one team uses wellness plans to bring life back to their practice.

A free CE webcast presented by Jane E. Brunt, DVM, and sponsored by CareCredit

Emotional intelligence distinguishes great receptionists from OK front desk workers, says veterinary hospital veteran Bob Gauthier.

Left to her own devices, CC the Clinic Cat finds new ways to disrupt your work day.

Clients who cant afford to pay for their pets care ranks as team members No. 2 frustration at work, according to the 2013 Firstline Veterinary Team Trends Study. (No. 1 is team members pay and benefitsno surprise there, right?) Some veterinary teams are recommending pet insurance to help pet owners plan for their pets veterinary care.

Join us in San Diego to get experts' adviceand a serious dose of inspiration. And, in the meantime, arm your team with the tips on the dvm360 Fear Free center, sponsored by Boehringer Ingelheim, Ceva, and Elanco.

Host of Coffee on the Couch and creator of Veterinary Anesthesia Nerds on Facebook comes clean about how she took control of her career in veterinary medicine.

This virtual dictionary defines some of the common terms, symptoms and diagnoses in the veterinary profession.

Check out this common client question, then use the answer below to customize your own response that gently educates pet owners.

Yep, you read that right. Were gonna help you put the treat in treatment in 7 (sort of) simple steps.