Only have a few minutes? Try this (Mini) Team Meeting in a Box to turn your educational team meeting into a quick team building workshop that offers real, instant results for your practice. Use these tips and tools to turn your next team meeting into an interactive workgroup (think Pinterest activities) that helps you boost compliance and educate pet owners (and team members too)!
Use this simple veterinary team tool at your front desk to track critical information about your fecal exam recommendations and client compliance.
Your client left you. She took the cat, took the dog and shes moving on. But you dont know it yet because you: a. Dont track client retention data b. Fudge on what you call active clients c. Cant even begin to define an active client
Help your veterinary clients brush up on their cat grooming skills with these five sorta easy steps. (And on the off chance their kitty's the kind who turns into a whirling dervish of claws and teeth when the brush comes out, make sure you know your practice's preferred cat grooming protocols.)
In this java-less episode, Kara Burns talks religion and politics, the presidential debates andjust kidding! She talks about the career paths for technicians as nutrition advocates and challenges Tasha to a jalapeo-eating contest (kidding again!) We crack ourselves up sometimes.
We shine a spotlight on the tail-waggingly awesome rock star veterinary technicians you can't live without.
CC's low on foodagainand out for your blood.
We take a minute to appreciate technicians' contributions to the profession with these love letters from leaders in the veterinary profession.
Do you have amazing technicians who serve as your guardian angels in practice? Submit a photo and one to two sentences about why your technician is an "All Star." We'll feature them in our "All Star" Technician Photo Gallery on Friday, Oct. 16, during National Veterinary Technician Week.
Are you ready? September 28 is World Rabies Day. The Global Alliance for Rabies Control (GARC) offers tips and tools to help you prepare to talk to pet owners.
Team members play a vital role in making strong recommendations that stick with veterinary clients. A consistent message about a pet's needs over its lifetime will help lock in the care that the pet needs in order to live a longer, healthier life. This meeting will teach your team members how to make these vital recommendations to clients and provide the tools your veterinary practice needs to deliver a successful team-wide approach so that you get to "yes" with clients.
Stop stuffing your cuffs in that bottomless pit you call a drawer in your veterinary treatment area.
What would you do if a client requested her pet's euthanasia during one of your high foot traffic times?
Slim down portly pooches and fat cats with these tips for pet owners.
The latest, greatest, most helpful information your clinic needs to tackle common health concerns in pets today.
Veterinary team members share stories of the patients who melted their hearts.
Share these quick tips to start a conversation about the care pets need as puppies and kittens and on through adulthood and as seniors.
Our veterinary hospital works with the city to ensure all loose pets are healthy and vaccinated before theyre released.
The American Association of Feline Practitioners offers a toolbox of client education tools to promote routine checkups for cats.
Technology helped this practice transform their reminder system, saving time and money and improving client compliance.
Consider these sweet (and affordable) incentives to appreciate your veterinary team. Yes, you can have your cake and eat it too!
While you're busy fighting fright with Fear-Free tactics, CC, your veterinary clinic cat, frets over your fearless veterinary practice approach.
When youre placing an IV catheter, its important to keep minimizing the pets stress a constant priority.
Our favorite LOL-worthy vet confessions.
When clients complain that their flea and tick preventives just don't work like they used to, use your investigative powers to ask the right questions to uncover any application errors and discuss next steps.
Stop barking at coworkers and avoid the phrases that increase the chances your team will snap. Then practice communication that tames team members' tempers and enjoy a happier workday together.
Veterinarian creates parody of "All About that Bass" to highlight the serious issue of pet overpopulation."If you spend time with me, you'll get neutered pretty fast," sings Dr. Renee Brockett in her parody video, "All About that Spay."
No-kill animal shelter + firefighter calendar = sizzling success for rescue pets. (Check it out to support those precious pets. And we promise not to snitch if you accidentally catch a glimpse of a smokin hot firefighter, either.)
Here that? It's silence in your veterinary reception area. And it's one of the worst sounds in the world. Here's how one team uses wellness plans to bring life back to their practice.
A free CE webcast presented by Jane E. Brunt, DVM, and sponsored by CareCredit
