Technology helped this practice transform their reminder system, saving time and money and improving client compliance.
Veronica “Ronnie” Hanley is director of marketing, operations and client services at Ventana Animal Hospital in Tucson, Arizona. Read more about past Practice Manager of the Year nominees and winners as well as new nominees in the next few months at dvm360.com/PMOY.
From exam room tips to practice management insights, get trusted veterinary news delivered straight to your inbox—subscribe to dvm360.