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What would you do if a client requested her pet's euthanasia during one of your high foot traffic times?
Recently a reader asked, "At the clinic I work at we like to set aside at least a half hour for euthanasia. On Saturdays we book every 15 minutes. What is the best way to tell a client we prefer not to do a euthanasia on Saturdays-for their benefit?" Bash Halow, LVT, CVPM, shares his answer: