No more badmouthing clients
Dealing with veterinary clients can be inspiring, exciting and also frustrating. Do you agree with this practice owner who told her staff members they need a thicker skin and more understanding when working with the pet-owning public?
Client handouts: How to avoid stress triggers for dogs and cats
Help your veterinary clients create a stress-free environment for their pets by educating them about these top stress triggers.
New resource to help veterinary college students cope after a suicide
A new resource developed by the American Foundation for Suicide Prevention, the AVMA and the AAVMC offers resources and advice for colleges of veterinary medicine when a student dies by suicide.
Zoonotic disease: Whats the real risk for immunocompromised veterinary clients?
Despite the known benefits of having pets, immunocompromised individuals are still told that owning animals could be dangerous for them. Public health veterinarian Audrey Ruple begs to differ.
Are you working your veterinary team stupid?
It might sound crazy, but research shows that overworking could affect your brain. If you and your team are working 40-hour plus weeks, it might be time make some adjustments.
Millennial pet owner preferences: Text, email or call?
Brace yourself: 83% of millennials expect a follow-up call or text within 48 hours to check in on their pet after a visit. Whats your veterinary practice policy on that?
Pet owners dont ignore your recommendations because they are bad people
Advice on how veterinary professionals can be better at guiding pet owners to take the best action for their pets.
Practice tip: Take the red-dot challenge
Try this easy challenge to help keep your veterinary practice in order.
Abusive boss, professional appearance and NAVLE: Podcasts for veterinary professionals
Hungry for podcasts for veterinarians, team members and the pet owners they serve? Then this list is for you. Subscribe now (theyre all free).
Why does diversity matter in veterinary medicine?
One school dean believes there are moral issues involved in increasing access to veterinary schools for underrepresented groups, but also educational, societal and business benefits with increasing diversity.
Decision Data: Add pay-by-the-month wellness plans?
A dive into data yields insights on pay-by-the-month preventive-care (wellness) plans undertaken by different-sized veterinary practicesand how satisfied the owners and managers were with the results.
Listening your way to discipline
A manager shouldnt jump from avoiding a difficult team member to disciplining and firing. You need to insert listening and sharing into your process, and the Exchange Strategy could help you do it.
Getting your retirement ducks in a row
Were living longer. That means well need more money for longer retirements as veterinary professionals. As I navigate these waters myself, here are some sobering numbers to get you thinking that maybe its time to take this planning seriously.
Enough is enough: Its time to put yourself first
How promoting selfcare in your veterinary practice can help address the suicide crisis in veterinary medicine.
One good marketing idea: Dont give up on the mail!
Spruce up your print marketing approach by trying some of these creative ideas
Decision Data: Build, renovate or buy new veterinary equipment?
A dive into data yields numbers on capital improvements and investments different-sized veterinary practices made and how satisfied the owners and managers were with them.
American Heart Association news: Dogs boost cardiovascular and overall health
Tell your veterinary clients their favorite four-legged friend might help them live longer, especially if they suffer a heart attack or stroke.
My encounter with a superhero
I stumbled into a moderation job for Katherine Goldberg, DVM, LMSW, and inadvertently opened my eyes to a big need in the veterinary profession.
6 canine wellness don'ts, 7 dos
Commit to a better veterinary clinic experience for dogs. Pick one or two of these to try, or reinforce the ones youve done so far. Reap the rewards. Repeat.
Practice tip: Ask local agencies for crime safety help
Make sure your veterinary practices safety protocol is up to date by implementing one or both of these strategies.
A clean bill of health is a reason to celebrate
I advocate for more early-detection diagnostics, as I think they make sense for pet health, for client peace of mind and practices bottom line.
Make sure your veterinary employee handbook is up to par
Associate consultant Brandon Hess provides insight on how to create a legally sound employee handbook.
Practice tip: Look at your sharps disposal
One company's device can turn your veterinary practice trash into an inert hockey puck.
Hate your veterinary coworkers? Try this
What are you waiting for? This advice for veterinary practice owners, managers and team members can help you start the challenging but inspiring journey to transform your hospitals culture from negative to positive.
How to deal with a demanding boss
Veterinary practice is hard enough without an impatient, demanding yeller in your life. Here are steps to change your thinking, to try to change a boss behavior and maybe to get out, if you can.
When you feel stuck as a veterinary technician
If youre bumping up against the ceiling of a job as a veterinary technician, its time to have some fun exploring your interests and your passions and doing the work of networking (it wont be so bad). Ready to start?
Do you know whom you're hiring at your veterinary practice?
Avoid the drama by following a more approach to hiring veterinary associates and team members right the first time.
Technicians pets can help reduce burnout
Your own animals at home can be a tremendous support in so many ways to make sure you stay happy and healthy in your veterinary career. Just dont ignore the warning signs of burnout if you see them.
Does your veterinary clinic need boarding?
A boarding business run right can make your veterinary hospital the one-stop shop of pet services in your area. In a time of increasing competition for community clients, its time to revisit this chance to snag happy clients.
ACVC 2019: What to do if OSHA comes for you
Find out the most common violations cited in an OSHA safety inspection
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