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Is your practice ready for speed dating?
Some human hospitals have come up with a new way for doctors to meet prospective clients. Could it work for your veterinary practice?
8 secrets of successful inventory managers
Master your veterinary practice's most challenging product and supply issues.
Account for receivables with a written policy
Know what to do when payment isn't received at appointments.
Handout: Payment and billing policy
Print this sample for payment and accounts receivable policies for your veterinary practice.
Marketing tip: Give clients the shirt off your back
Free advertising for you. Happy brand loyalty for them.
How to handle weird client requests
Don't dismiss clients' requests-no matter how absurd they may be.
Veterinary coalition to target drop in client visits
Veterinary leaders plan a November meeting to carve out strategies to reverse the trend of dwindling client visits.
7 ways to promote dental care compliance
When it comes to client communications about oral health, it's as much how you say it and what you say.
Stop monkeying around with your practice fees
Use demographics and a little easy math to determine a profitable fee schedule for your veterinary practice
What to consider when converting to a Roth IRA
Traditional IRA to Roth IRA conversions present tax planning complexities. Here's what you need to know.
7 weird client requests
Clients' requests can be downright bizarre sometimes. Just look at these outrageous stories readers shared with us.
Focus on the 'fifth vital': Pet weight
Add nutrition to exam room discussions for healthier patients at your veterinary practice.
3 tips to keep clients happy
Keep veterinary clients happy with comfort stations, kid treats, and follow-ups.
4 ways to welcome new clients
Provide new veterinary clients with reasons to come back and signs of your commitment to their pets.
DVM fights to change compensation laws
After experiencing the loss of his own pet, one DVM is fighting to change compensation laws.
7 steps to a great team retreat
Team-building retreats leave your veterinary team stronger, happier, and more efficient. Here's your guide to planning one.
Develop a mentorship program to help associates and team members grow
In this season of change, plant the seeds of career growth with a mentoring program.
Hanging with Hafen: Lessons from Dr. Dan
Monitor your clients' wait time
Clients realize that we may get behind because of the nature of our business, but make sure your veterinary team members keep them informed with updates.
Raising the bar in sports medicine
Not content with a nice veterinary facility, these doctors built Veterinary Orthopedic and Sports Medicine Group to rival the best in human medicine.
Caught on camera: 5 profit-sucking mistakes veterinary clinics make
Video cameras reveal what really goes on-and wrong-in your exam room.
5 methods to make and keep new clients
Make sure clients choose your practice over the one down the street.
Don't shelve that veterinary associate contract
Contract reviews lead to better work relationships and bottom lines.
Find a convenient place to collect business cards and pamphlets
Cards for your veterinary practice can go where jewelry does.
Of boo-boos and blunders
We've all had cringeworthy moments. Here's one of mine.
Mark the date for clients to keep them coming back
Use calendar cards to help veterinary clients stay on schedule.
Study to investigate reasons behind drop in veterinary client visits
Study investigates why veterinary client visits fall and animal ownership continues to climb.
Awkward client moment: What to do when a client toots
There's really not much you can say after a client breaks wind.
Q&A: Open up to open-book management
How can open-book management help my succession planning strategy?
The difference between MDs and DVMs
A veterinarian shares why she gave up medical school for veterinary school.
