Business

Dr. Obenski recounts how clients have unintentionally wrecked havoc on his practice-and sanity.

How do I handle 'sugar pushers'-clients or team members who bring in sweet treats for our staff or who place fund-raising cookie and candy order forms in the break room? I don't want to be rude, but I also want to live a healthy lifestyle.

Faced with a severe case of denial, one veterinarian shows how client care doesn't end with the death of a pet.

Hanging with Hafen: It's easy being green?and lean

Q&A: Talk clients through tough times to promote third-party payment plans

Keep the home fires burning and your ambitions alive in your new career

Don't let veterinary clients throw a fit over a bill. Here's how.

Give team members a birthday they'll never forget

Find ways to generate revenue to get your practice back on track financially.

Review patient records before appointments with this veterinary compliance review form.

Clear your throat, put on your headphones, and make your voice heard. Appearing on the radio can educate pet owners and attract new clients.

It took time and effort-and a lot of courage-but dreams became reality for two lifelong friends in the form of Zoot Pet Hospital in Georgetown, Texas.

One frame at a time: How to hang artwork in your practice

With a few preventive measures, clients can spend less and keep their dogs pain-free.

Uncle Sam has a new hassle for tax reporting for veterinarians who own rental property.

Don't squeeze everything into one visit-build a bond over time for patient care and client compliance

A new profiling program adapted specifically for veterinary use recognizes veterinarians and team members' temperaments by color: blue, green, gold, and orange. Find out which one you are.

Nosocomial infections are defined as infections that are neither present nor incubating at the time of hospital admission. Nosocomial infections range from mild to severe, depending on the affected system and resistance of the bacteria. On average, human nosocomial infections result in a 2.5 times longer length of stay in hospital.

Wayne Usiak, AIA, founder of BDA Architecture in Albuquerque, N.M., shares his insights into the state of exam room design and functionality.

Pet owners stick around at this practice after receiving a $25 gift card.

Creative use of space in the veterinary clinic makes money is good for the budget.

Image Quiz: Dermatology-A pit bull with bullous lesions

Skin conditions and tooth extractions are among the most common surgical procedures, according to VPI.

Download this employee consent form before you begin video-recording exam room visits.

Veterinary medicine finds out these gentle giants don't bury rich nutrients on the sea floor-they share via their floating plumes.

The University of Maine received nearly $500,000 to test new systems to track animal diseases.

Portland, Ore., tops the list of Best Places to Live with Pets, according to a new report from Livability.com.

Share your spooky veterinary story here.

What happens when cats and dogs aren't the "babies" in the family anymore?

Team members' interactions can be affective, yet remain professional.