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Use a flea comb to catch clients' attention about parasites
Having trouble getting through to your clients about parasite protection? Give them an up-close look at fleas in the exam room.
Dogs weren't always man's best friend, study finds
According to new research, foxes once ruled the roost as humans' favorite pets.
Declawing and devocalization: What pet owners think
You may have your own opinions on the procedures, but what do your clients think?
5 strategies to douse conflict when it erupts in veterinary practices
Conflict happens, says marketing expert Karyn Gavzer to a packed room of veterinarians at the Western Veterinary Conference.
Case 5, Answer 2d
Case 5, Answer 2c
Case 5, Answer 5c
Case 5, Answer 2b
Case 5, Answer 4a
Bring the passion back to veterinary practice, says WVC keynote speaker
Are you living your passion? It's a question that motivational speaker Gary Zelesky asked more than 350 veterinarians and team members today.
Talk with your hands to help clients understand
Providing visual cues can help you become a better communicator.
Form: Sample travel sheet for veterinary practices
Travel sheets improve communication and minimize missed charges during veterinary appointments.
2011 Hospital Design Competition photos: The wildcards
Here are some of the most beautiful and unique features from the 2011 Hospital Design Competition winners.
Diabetes guide helps clients manage the disease in pets
A new book might help calm the fears of clients caring for a diabetic pet.
Extravagant consumer spending alive and well, study says
Luxury goods companies know their customers well. Could you apply their strategies to your veterinary practice?
Top 5 veterinary blogs
Save time searching for the best veterinary blogs with this Firstline-approved collection.
Teeth brushing client handout
Veterinary student debt: How much is too much?
Q: Considering the low pay of starting salaries for veterinarians, how much debt should a student take on?
Hanging with Hafen: The beginner's guide to flooring
It's the most-asked question in veterinary hospital design: "What kind of flooring should I use?" Here's a guide to outfitting the floors throughout your hospital.
Pediatric castration in a cat
to come
Americans sound off: Training, not breed, makes dangerous dogs
A new Associated Press survey finds almost three-quarters of Americans blame training for dog-bite culprits, not the dog breed.
Campaign honors veterinarians' equine volunteer service
The AAEP will recognize those who go beyond the call of duty. Here are some ideas for how you can get involved, too.
California veterinarians see slight revenue increase
Things are looking up, according to the latest revenue figures. But will they stay that way?
Last chance to vote in the 2011 People's Choice Competition
It's your turn to chime in! View all 32 entries from this year's Hospital Design Competition, then vote on your favorite.
Employee fatigue is a big problem for employers
A reduced workforce and depression are hurting employees-are you experiencing similar symptoms in your veterinary practice?
Being a veterinarian is not for the weak of heart, mind or stomach
A kid reconsiders his veterinary aspirations after suiting up for a surgery.
The price trap
National Report - Consumers still reeling from the economic fallout of the past few years continue to tighten their belts and rein in spending.
21 elements of a successful practice
Don't settle for second place. Take home the gold-and more green-when you offer clients five-star services.
Do you qualify for these tax breaks?
Find out what the 2010 Tax Relief Act means for you and your veterinary practice.
Pain management: The positive effects on your practice and patients
Adopting a pain management culture can benefit all stakeholders involved in patient care.
