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Exceeding Client Expectations in a Tough Economy (Sponsored by IDEXX)
January 13th 2011In this online on-demand archived Webinar, Kirk Cito, DVM, and Jay Stewart, DVM, provide an overview of why, in this current economic climate, it's critical to innovate and adjust your practice offerings and services to continue building client relationships that benefit your practice, your patients and your clients. (1 CE credit)
Q&A: The trouble with helping needy employees
January 1st 2011A hard-working veterinary assistant at my practice is having money troubles and turning to payday loans to make ends meet. Our salaries are fair and reasonable for our area and our economy. I'm worried this is a poor personal financial decision on his part. What should I do?