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Talk with your hands to help clients understand
Providing visual cues can help you become a better communicator.
Form: Sample travel sheet for veterinary practices
Travel sheets improve communication and minimize missed charges during veterinary appointments.
2011 Hospital Design Competition photos: The wildcards
Here are some of the most beautiful and unique features from the 2011 Hospital Design Competition winners.
Diabetes guide helps clients manage the disease in pets
A new book might help calm the fears of clients caring for a diabetic pet.
Extravagant consumer spending alive and well, study says
Luxury goods companies know their customers well. Could you apply their strategies to your veterinary practice?
Top 5 veterinary blogs
Save time searching for the best veterinary blogs with this Firstline-approved collection.
Teeth brushing client handout
Veterinary student debt: How much is too much?
Q: Considering the low pay of starting salaries for veterinarians, how much debt should a student take on?
Hanging with Hafen: The beginner's guide to flooring
It's the most-asked question in veterinary hospital design: "What kind of flooring should I use?" Here's a guide to outfitting the floors throughout your hospital.
Pediatric castration in a cat
to come
Americans sound off: Training, not breed, makes dangerous dogs
A new Associated Press survey finds almost three-quarters of Americans blame training for dog-bite culprits, not the dog breed.
Campaign honors veterinarians' equine volunteer service
The AAEP will recognize those who go beyond the call of duty. Here are some ideas for how you can get involved, too.
California veterinarians see slight revenue increase
Things are looking up, according to the latest revenue figures. But will they stay that way?
Last chance to vote in the 2011 People's Choice Competition
It's your turn to chime in! View all 32 entries from this year's Hospital Design Competition, then vote on your favorite.
Employee fatigue is a big problem for employers
A reduced workforce and depression are hurting employees-are you experiencing similar symptoms in your veterinary practice?
Being a veterinarian is not for the weak of heart, mind or stomach
A kid reconsiders his veterinary aspirations after suiting up for a surgery.
The price trap
National Report - Consumers still reeling from the economic fallout of the past few years continue to tighten their belts and rein in spending.
21 elements of a successful practice
Don't settle for second place. Take home the gold-and more green-when you offer clients five-star services.
Do you qualify for these tax breaks?
Find out what the 2010 Tax Relief Act means for you and your veterinary practice.
Pain management: The positive effects on your practice and patients
Adopting a pain management culture can benefit all stakeholders involved in patient care.
Rise and fall
Orlando, Fla. - The majority of pet owners question the need for regular veterinary care.
Taking the pulse of 2011 and beyond
General practice remains at a crossroads; hastened by the economy, specialization
In defense of spay-neuter clinics
Low-cost spays and neuters fill a crucial need. Veterinarians: Don't begrudge your colleagues who help.
The gift of joy: Lessons from a puppy
A veterinarian writes an apology letter to a former pet owner who couldn't afford to care for his dog.
Is your veterinary team toxic?
Learn the tell-tale signs of a poisonous veterinary practice and get the tools to clean house.
Where did all your veterinary clients go?
A new study reveals pet owners are skipping routine veterinary exams-and not just because of the recession.
Midcentury modern reimagined
Design pizzazz lures clients into Greek and Associates Veterinary Hospital in Yorba Linda, Calif. A passion for patients, including exotics, keeps them here.
When non-compete contracts get out of hand
There is a time and place for non-compete contracting in the veterinary practice.
5 client relationship-building strategies
Make your veterinary practice a standout by talking-and listening-more to your clients.
5 ways to boost your chances for a veterinary practice loan
It's never too early to prepare for veterinary practice loan application. Follow these tips and avoid roadblocks on your road to ownership.
