Business

Minimize the mess using a syringe and a tomcat catheter.

A new study shows that high-pressure scare tactics don't work. A positive approach, however, yields results.

It's not a glamorous title, but polishing your communication skills can help attract business from clients whose cats experience litter box problems.

Team members, listen up: A new study says preventable problems in pets are on the rise.

Client care about their pets, so they can become frustrated with your practice. Sometimes that frustration spills over onto paper.

Here's your heartworm prevention cheat sheet.

The real reasons behind one of the veterinary industry's biggest problems.

Get a leash, on leashes.

Save money when you save your syringe cases.

Tame your tweets by avoiding these networking no-no's.

When clients complain that their pets are itchy despite the use of parasite preventives, help them understand the true cause of the symptoms.

How to respond to "Can I buy this elsewhere?"

Even the nicest-looking dogs can bite. Here's how to keep everyone at your practice safe-including your patients.

Keeping an ambulatory practice on schedule is a challenge, but at least you can use these strategies to handle clients who knock your day on its rear.

Pet owners don't know as much as we think they do about taking care of their pets—and their ignorance is jeopardizing your patients' health. Here's what you can do about it.

Don't put your practice-or your veterinary team-at risk. Take these steps to fend off criminals before they strike.

Even in these difficult times, you can grow your practice by focusing on productivity

Shifting societal perceptions, and a lot of money, fueling popularity.

Fort Collins, Colo. - A new company called VetDC will serve as a new arm of Colorado State University (CSU) to develop and market new products for the veterinary market.

Topeka, Kan. - It was designed to protect veterinary/client confidentiality, but pushback from the state veterinary board may table a state bill's chances to move forward this year.

Do you have what it takes to create your own successful side business?

If you make clients want to come back, you won't have to worry about the veterinary practice down the road

Be a good gossip: Part 2

Flea allergy dermatitis form

Participants in the 2011 Bayer Veterinary Care Usage Study were asked whether they agreed with the following statements about using the Internet for their pet health needs:

Tweak your communication and practice protocols for big dividends in client compliance and service.

Participants in the 2011 Bayer Veterinary Care Usage Study were asked what would cause them to visit a practice more often. Here's what they said:

Use these scripts to turn phone shoppers into clients.

Participants in the 2011 Bayer Veterinary Care Usage Study were asked whether they agreed with the following statements:

Participants in the 2011 Bayer Veterinary Care Usage Study were asked what they most wanted from their veterinarians. Here's what they said: