 Hospital Management Editor Mark Opperman is a certified veterinary practice manager and owner of VMC Inc., a veterinary consulting firm based in Evergreen Colo. Through his firm, he has consulted with more than 800 veterinary hospitals throughout North America, providing assistance in associate hiring, partnership formation, exit strategies, employee issues, profitability, efficiency, and more. He has lectured worldwide at meetings such as Fetch dvm360 conference (formerly CVC), the North American Veterinary Conference, the World Small Animal Veterinary Conference, the Denmark Annual Congress, and the London Veterinary Forum. Opperman founded the Veterinary Hospital Managers Association and served as president until 1993. Through his VMC School of Veterinary Practice Management, he has trained more than 250 practice managers.

10. They don't charge for their services. In fact, they purposely give their profits away! 

9. They think the cost of services drives their business. 

8. The don't know how to determine an equitable fee for their services 

7. They don't know how to determine what to charge for inventory items 

6. They do not know how to maintain effective inventory control. 

5. They do not value their health care team. 

4. They fail to understand their "niche" and be true to that niche. 

3. They fail to provide vision and direction. 

2. The fail to understand the importance of balance between professional life and personal life. 

1. They do not value their ___________________________.

Tomorrow is the first day of the rest of our lives. Let's make a difference! 

Personnel Management

Tomorrow is the first day of the rest of our lives. Let's make a difference!

The top 10 amazingly dumb things veterinarians do and what managers need to do to help them (Proceedings)

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