Practice Management

Professors at Texas State University talked to people with and without body art to get the lowdown on the hire-ability of the tattooed and pierced.

Lucky for them, they live to tell about it.

They say that most things in life swing like a pendulum from extreme to extreme. We know the business economy follows a boom-and-bust cycle that is mitigated only marginally through government intervention. Also, the political inclinations of society vacillate between conservative and liberal thought and from intolerance to excessive political correctness.

Dr. Brad Zubowsky had a plan to own two hospitals ...

The clinic cat may be sweet, but she's also a safety hazard.

A major portion of the value of your practice is based on profitability. So to increase your practice's value, it's important to manage your profits, revenue, and expenses.

Why not make medical adhesives as sticky as a gecko's foot?

Actually, clients and team members can, says survey.

Victims of workplace aggression report more stress, less satisfaction with their jobs.

What to consider before going electronic.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate the phone skills of receptionists at your clinic and others with these downloadable Excel documents.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Look at one practice's poor work on "Phone script 1: Boarding the family pets."

Evaluate receptionists at your clinic and others with this downloadable Excel document.

See a step-by-step guide to creating ads, business cards, brochures, educational kits, and a Web site.

Dr. Tom Arand won a contest to head Projectile at last year's CVC Central.

A link to information on pet first aid from the American Red Cross.

This flashy system helps the team communicate without saying a word. Photos by Jessica Castillon.

Animal Medical & Surgical Center in Scottsdale, Ariz.

Animal Medical & Surgical Center in Scottsdale, Ariz.

The neighbors help create an image. Photos by Jessica Castillon.

Animal Medical & Surgical Center in Scottsdale, Ariz.

Include just-for-team-member features in your new hospital. Photos by Jessica Castillon and Stephen M. Pullen.

Animal Medical & Surgical Center in Scottsdale, Ariz.