Practice Management

I'm interested in investing. What stocks should I buy?

I hear from 20 or more veterinarians every day, most of whom want to tell me about the economic downturn in their area and the fact that clients just are not coming in as frequently, so their revenues are down.

Can I pay a practice manager salary and not pay her overtime, even though she handles technician and receptionist duties?

Complacency is a terrible disease.

Danger lurks at every turn in equine practice. Here's how to stay safe.

VBMA chapters train students on customer service, negotiation, leadership and management skills.

As various associations adopt guidelines or standards of care for the practice of veterinary medicine, a concern exists that they will be interpreted as current standards of practice by state regulatory boards and the attorneys general who represent them before they have been accepted by the masses.

Last night I received a phone call from the doctor who provides routine veterinary services to a dairy herd where I do the ration balancing. This herd is experiencing some problems with fresh cows, and the doctor performed some blood testing in an attempt to obtain clues regarding the cause of these problems. The blood work revealed moderately low albumin levels in most of the six dry cows he tested. This suggests low protein intake.

When team members go from rolling with the punches to rolling their eyes, don't ignore it.

What can I do to get my employees to stop abusing sick days and show up to work on time?

A grouchy client leaves the practice with a smile on her face. A co-worker finishes inventory 10 minutes earlier because you offered a helping hand. Those may seem like small accomplishments, but Nancy Allen, practice manager at Olathe Animal Hospital in Olathe, Kan., says these efforts deserve a thanks.

Photos of a new feline breed and a cat with braces.

Use this tool from Benchmarks 2007 to gather information about other practices in your area.

Dental care is an everyday endeavor.

You can sense whether employees are happy in an office the moment you walk in the front door. The most noticeable characteristic is the level of energy and emotional commitment that employees exhibit. Even a casual observer can feel the difference when walking the halls.

It has been said that 90 percent of all American families are dysfunctional - a major socioeconomic issue that permeates human domestic life.

Click on the link to learn more about this invaluable practice resource.

Monument, Colo. - A nationwide DVM survey is targeting the single largest expense to veterinary practices - inventory management - to better understand challenges and opportunities to improve business performance.

Despite the financial incentives, most students enter practice right after graduation.

'Betty, call Junior. I think I want to start a dispensary.'

When is it legal to search veterinary team members' lockers?

Why do some of my team members seem to avoid work while others are so dedicated to it?

The wife of one of my dairy clients recently refused to buy milk from a local convenient store.

I'd like to get the name of my practice mentioned in the media. What's the best way to figure out who to contact in the local media?

Washington - Mediation can be a useful conflict-resolution tool in veterinary medicine, a management expert advises.

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