Practice Management

Once you identify all of the positions within your practice, it is important to create an organizational chart.

Identify the demands and requests of your client base.

To deal with growth, we are really talking about how we handle change in the workplace.

Most people who work with animal do so because of an intense love for animals and desire to help them.

For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do.

Not many things can ruin our perfect day as fast and as completely as an unhappy client.

I remember when I started my practice over 20 years ago that I was surprised and intrigued by certain employment policies that I heard some of the newer "corporate" practices, as well as many smaller practices had implemented.

Veterinary school and law-school training actually have quite a bit in common. For example, when I finished each, I soon realized just how huge was the volume of practical things I needed to know but did not.

Owners and associates aren't on the same wavelength when it comes to team education. What's causing the divide?

We veterinarians often, inadvertently, treat human patients.

It's hard to initiate task-sharing. But once you do, you'll never go back.

Strap in and hold on for the ride. We've just launched dvm360.com-and you're on board!

Overhiring can reduce the cost of turnover.

Technicians help you care for patients, but they could do more-if you'd let them.

How many veterinary clinics are fully staffed, how many are hiring, and what positions are they filling? Plus: Overhiring-is it for you?

According to IDC?s ?Digital Marketplace Model and Forecast,? worldwide spending on Internet advertising will total $65.2 billion this year, representing nearly 10 percent of ad spending across all media.

What to do when a client shows up with a diagnosis from the Internet.

Lakewood, Colo. - Associate veterinarians are jumping jobs faster than the average American worker, according to a new study, and salaries that don't keep pace with inflation could be partly to blame.

Ever feel like you're talking to a wall? Can't understand your boss's way of thinking? What is it with kids these days? Before you get frustrated, check out how the generations in today's workforce are different.

New Orleans - Local veterinarians say growth doesn't mean their practices are brimming with clients, especially considering the number of clinics has declined, due to delayed construction, financial and other reasons, so that the number of practices remaining is just about on par with the client base.

Roadside Veterinary Clinic in Highland, Mich., takes boarding to the next level.

Managers: Take responsibility and ask your team to do the same.

Stories from the Veterinary Economics archives help you overcome your biggest hurdles.

Veterinarians can help clients cope with bad news.

Everybody has a different expense-to-revenue target. Here's how to make sense of it all.

Environment plays large part in choice between working and being a stay-at-home mom, study shows.

Angie's List expands to include physicians, dentists, pharmacies, and health insurers.

Use this form if you accept held checks from clients.