Dennis Cloud, DVM

Rule one: Find each team member's strength.

Practice Tip Ten: What have the referral centers taught us?

Step One: Know yourself.

Don't dump veterinary healthcare choices in clients' laps. You're the expert, so don't be afraid to tell them what's medically necessary.

In this video, Dr. Dennis Cloud shares the advice he gives his associates to help them get clients on board with recommendations for care.

News travels fast in my clinic. How can I keep information private until I'm ready to disclose it to my staff?