Client Relations & Marketing

Offering prepaid veterinary services via wellness plans and loyalty programs can be like converting cash into casino chipswith money out of sight, clients are able to better focus on their pets care. But which one is more likely to yield higher winnings for your practice?

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You're familiar with top veterinary blogs, but do you read pet parent blogs? Perhaps it's time to start.

Pregnant pet owners often have a lot of questions and worries when it comes to bringing a baby into a home thats already ruled by a beloved pup. Help them create an environment thats safe for both the dog and the baby with this free veterinary resource.

Topics like congestive heart failure are difficult to explain to veterinary clients. We wrote out some social media posts to give you a hand.

June is national pet preparedness month, so prepare to talk about microchips and their role.

Our research uncovers that theres no one-size-fits-all approach to communicating with pet owners after the clinic visit. The solution? Ask them their preferences.

This textbook veterinary surgery went according to textbookuntil the patient didnt wake up.

Making the change to become high-touch or low-touch with your veterinary practice can seem daunting. Thats why Ive come up with these tip to help you in the right direction.

Cat owners need help simply getting kitties to your veterinary clinic's door.

Whats going on with canine influenza? Well, theres a website and a week, and now the Canadians are involved. Heres what you need to know to keep your patients safe.

Well, a LOT of pennies for your thoughts. As in, well pay you for the brilliant problem-solving ideas youve come up with within the veterinary world.

Im not arguing for diagnoses and ineffective remedies. But I think pet service providers should be our informed partners, not our adversaries in veterinary medicine.

Two companies stand out as the current competitors for veterinary practice online pharmacy partnerships: Vets First Choice and Vetsource. Here's the deets.

Dr. Susan Nelson wants to debunk the myth that cats and pregnant women cant safely coexist.

The new book for dog owners on fear, anxiety and stress (FAS) is available now from Amazon.

Corporate medicine, client interactions and stress management: Three Fetch dvm360 speakers have some strong opinions about what the nations veterinary schools could be doing to prepare their graduates for life on the outside

Dr. Karen Felsted offers a few options to make routine dental care more digestible.

Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New kittens will thank you for less fear at home and at the practice down the road.

Kittens need shots. Full stop. Start early with veterinary client education about their importance with this printable PDF.

Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Heres how to set the tracks for a smoother ride.

Give owners of new dogs and puppies this handy-dandy PDF handout with some ideas for making life fun for their new canine companions.

Try elements from these past dvm360 Hospital Design Competition winners for a soothing space for veterinary clients.

Your veterinary client opted for dental treatment at the groomers. Say what?

Mark Zuckerberg and friends are changing data collection practices on the social media giant. Find out what that means for your veterinary hospital online presence and marketing.

Check out the most common nutrition questions pet owners ask at big box stores.

Three managers share retail items their veterinary hospitals cant live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they cant say "no."