
Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?

Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?

Proof positive that no pet is a lost cause

Depending on your point of view, H.R.4023 may seem like a great measure or a bad penny. But the Fairness to Pet Owners Act has been revived and you may have to deal with it.

Shawn McVey counsels a team member who cant afford to continue working in the veterinary profession

Follow the patient's lead and learn so much more

What the heck is a pheromone diffuser? And how do you explain it to clients?

See the Fear-Free concept at use in a real exam room

Dr. Micki Armour's preferred method for obtaining the most reliable measurement.

Stop by the veterinary clinic when you don't absolutely have to? Yes. Here's why.

Pet owners want quick, concise information on parasites

Things we do every day can be stress-triggers for our beloved pooches. Here's how pet owners can help break the cycle of stress for their best friends.

Sweltering heat, booming thunder, and fireworks that sound like gunshots?! Summer can be scary and uncomfortable for pets. Here are tools to help them.

Dr. Garret Pachtinger explains how this technology is becoming more accessible in every-day practice, in terms of both cost and learning curve.

Yeah, we're still talking about Fear-Free. And you should be too. Listen to how the staff at Bigger Road Veterinary Center describes the movement.

The pitfalls of trying to be everything to everyone in your veterinary clinice

The push for cat adoptions could coincide with increased feline visits for your clinic.

Clients will love this personalized touch.

At Bigger Road Veterinary Center in Springboro, Ohio, pets can pop in anytime to get used to the environment. And get a treat.

Open up and watch compliance soar

Help clients do the best they can for their pets.

The critical placement of critical patients has experts divided

It comes down to more than just good taste.

This procedural video shows Dr. Steven Swaim using this wound reconstruction technique to repair an area under a dog's eye.

Consider performing this reconstruction technique the next time you need to repair a square or rectangular wound and direct closure could result in the distortion of a body structure-or when skin for closure is only available on one side of the wound.

Here it's Fear-Free, low-stress veterinary visits. But it could be anything. Be creative!

Get a whiff of this. Shawn McVey, MA, MSW, of McVey Management Solution in Austin, Texas, tackles the tough topic of a team member with odoriferous emanations. Listen as he sniffs out a solution for a manager who needs help to delicately handle this potentially embarrassing situation with grace and sensitivity.

Listen to why more veterinarians are joining the movement. Also, see a cat in a ThunderShirt.

Disaster strikes during a routine veterinary appointment when the client resists the practice's vaccination recommendations. What would you do?

Many consider pets family members; but what does it mean in the eyes of the law?