Roles

Team terrorists come in all shapes and sizes. While you may not find any telltale boxing gloves in their lockers, you've probably encountered at least one in practice.

Feline healthcare is in crisis stage, says CATalyst's director.

Not too good, unless team members get training.

Impotent might be the best word to describe a law that would have required almost every cat and dog older than 4 months to be spayed or neutered before the measure was dramatically altered on the California Senate floor.

Lakewood, Colo. - Associate veterinarians are jumping jobs faster than the average American worker, according to a new study, and salaries that don't keep pace with inflation could be partly to blame.

When clients face tough money choices, you'll need to be prepared to explain the care their pets need.

Here are questions to ask about prospective plans.

Here's how to help associates shine.

The use of green products is on the rise.

Ever feel like you're talking to a wall? Can't understand your boss's way of thinking? What is it with kids these days? Before you get frustrated, check out how the generations in today's workforce are different.

Education is key to satisfying the demand.

As David Bowie says, "Time may change me." And time's probably changed your practice, too. Did you have computers in your practice 10 years ago? Or five? Perhaps. How do you use them? Do you schedule appointments, search the Web for product information, or look for tools to educate clients and improve your practice's efficiency?

Managers: Take responsibility and ask your team to do the same.

The Bureau of Labor Statistics offers a snapshot of salaries for careers with similar educational requirements.

The Pareto Principle is an observation (not a law) that most things in life are not distributed evenly. It could mean any or all of the following:

Fifty percent of team members say their practice hires a few times a year, according to the 2008 Firstline Professional Growth Study.

Technicians, practice owners, and associates each share their view of which technician tasks are delegated in a practice.

Use this client education form to teach pet owners about the blood work your veterinary practice recommends.

The average Firstline practice includes 1.5 practice owners, 2.3 associates, 1 practice manager, 3.8 receptionists, 2.6 credentialed technicians, 4.3 veterinary assistants, and 2.5 kennel assistants, according to the 2008 Firstline Professional Growth Study.

Want to add a new program? Jump start the planning process and build buy-in by asking your team members these questions.

Success creates positive momentum for more achievement and builds your confidence. So follow these tips to position yourself for success.

Home foreclosures climbed 53 percent in June above the previous year.

Charter members of the Academy of Internal Medicine for Veterinary Technicians (AIMVT) received veterinary technician specialist (VTS) credentials on June 3 at the American College of Veterinary Internal Medicine Forum in San Antonio.

Your Medical Career and financial stability flash before your eyes. A gut-wrenching feeling takes hold. This is it; you've been hit with a malpractice lawsuit.

Bonuses give team members a strong incentive to succeed.

You might be entitled to overtime pay even if you hold a degree or have "supervisor" in your title.

Complete this quiz-and size up your salary smarts.

No one likes to fire people. But if you don't get rid of that problem employee, you're putting the good ones at risk. Take this approach to make this necessary evil as painless as possible.

Use this tool to ease your burgeoning stress level and help bring balance to your life.

Learn to take the sting out of verbal darts and head off conflicts with co-workers.