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© 2023 MJH Life Sciences™ and dvm360 | Veterinary News, Veterinarian Insights, Medicine, Pet Care. All rights reserved.

Heather Kirkwood

Heather Kirkwood is a freelance writer in Overland Park, Kan.

Articles

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Don't debate--communicate!

Learn to take the sting out of verbal darts and head off conflicts with co-workers.

Bring peace back to your practice

No more drama.

Room to Grow: Diet--a four-letter word

When it's time to talk about a pet's weight with clients, be sensitive.

5 Fishy phrases that isolate clients

What you say--and what clients hear--may be worlds apart. When you're fishing for the right words to satisfy clients' questions, avoid these most misunderstood answers.

Weigh in on obesity

We might think pets have it easy. No calorie counting. No comparing their thighs with supermodels on television or perusing the latest issue of Vogue and wondering how the pouty face on the cover got so thin. Nope. For pets someone measures out their food daily and with just a meow or a faithful wag of the tail, they're adored no matter how rotund they become. What a life!

Spice up your CE

Take one team, add some training, and mix in a little fun. It's a recipe for success!

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