Technicians

Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.

Can these relationships be saved? A choose-your-own adventure.

Face-to-face is the best way to resolve conflict.

Veterinary anesthesia and analgesia expert Tasha McNerney makes a case for kitty magic and describes how to deliver it to particularly peevish cats.

Veterinary team, heal thyself. Are you consumed by your feelings? If you want to improve the medical care you offer, start by fixing your toxic team.

A pet owner coddles her kitty ... to the point of hysteria.

A fight-or-flight response can leave convalescent pets in the lurch

Find out why the block is anesthesia and analgesia expert Tasha McNerneys go-to trick for urethral obstruction cats, plus a how-to video.

Your clients are motivated to give their periodontal disease-stricken pets home care treatment. Heres what CVC speaker and dentistry expert Vickie Byard suggests you tell them.

Mary Berg, RVT, RLATG, VTS (Dentistry), demonstrates her preferred method of obtaining these images.

Look, we cant go home with our clients to make sure theyre following our advice. But we can offer them classes to make sure theyre getting the knowledge to offer the care their pets need.

Technician utilization and Fear Free are in the spotlight in this installment.

The agency says the powder can cause "severe airway inflammation, hypersensitivity reactions and allergic reactions."

Your colleagues this year clicked the most on these easy-breezy tips for improving patient and pet owner care. It doesn't hurt that a lot of them make veterinary team members' jobs easier, right?

Veterinary professionals share their toxic team secrets.

With a predominantly female profession comes babies. And with babies comes breastmilk. How well do you know your rights and limitations?

Data from the 2017 dvm360 Toxic Teams Survey shows what's bothering team members at work.

Client communication is an essential part of the prevention cycle.

Three choices for the killer (literally) cat in your life.

When a flea, tick or heartworm preventive doesn't work, this veterinary practice manager doesn't point fingers. Here's why.

Shawn McVey, MA, MSW, offers six symptoms to diagnose a toxic team environment.

Veterinary parasitologist Richard Gerhold sets the record straight about monthly preventive medications and the possibility of pets still picking up parasites.

Frequent hand washing to protect yourself, your team and your patients also means painful hands with dry, cracked skin. Don't just live with it ... lotion up.

Veterinarians don't have "the magic bullet" yet to arrest or reverse degenerative joint disease in pets, so pain practitioner Robin Downing, DVM, MS, DAAPM, DACVSMR, CVPP, CCRP, says patients need, not just initial visits, but regular reassessment at their neighborhood veterinary hospital.

The feline sector is the biggest untapped growth opportunity for companion animal veterinarians. Here's how to become more feline-friendly (and how you'll benefit).

Some of us want attention when we're hurting. Clients should know their pets tend to bury the fact.

Keeping an occluded cephalic IVC in place is hard, but weve found the purrfect solution.

Your veterinary client is still confused about online pharmacies and you still dont know what to say. Use these ideas to get started.

You know it's good for patients, but it's also good for the staff.

The tooth-seeking adventure continues with Mary Berg and the deceptive dental radiograph discovery.