Technicians

If your trainer-trainee relationship isn't working, consider the following advice and get back on track.

Follow Pollux's tale, and discover more about disk disease in cats.

Update your lost-and-found.

Q: Should my boss pay me for paid time off (PTO) hours even if I didn't work full-time during the pay period?

A trip to buy shoes demonstrates the meaning of value ... in retail and in veterinary practice.

Your clients know these bloodsuckers are gross, but do they know how to protect their pets? Become a tick expert and educate your veterinary practice clients.

Image Quiz: Can you clue in on canine anxiety?

Use these resources to communicate to communicate to clients about the disease.

Gossip can strengthen relationships at your veterinary practice ... or tear them apart. Do you know when to talk and when to stay silent?

Firstline and Banfield partnered to survey more than 2,000 veterinarians, technicians, and other team members. Here's a peek at some of the results.

Therapist Jill Cody shares top tips for stressed veterinarians and team members to loosen up, handle criticism with flair, and start focusing on what you value most.

Offer your clients this list of questions to find the level of care and insurance coverage that's right for them and their pet.

Technicians should treat dental records like the medical documentations they are.

You'll fall for this tip.

The pain of euthanasia takes a toll on clients-and you. Veterinary team members and experts share experiences and advice to help heal the hurt.

Use fun and games to define your practice's unique selling proposition.

Never underestimate the power of paper towel rolls.

Start counting down to efficiency today.

Survey Results: Are veterinary technicians valued?

Just how do you create a positive culture? Take these seven steps to find your happy place.

Go ahead and color outside the lines.

Handle euthanasia appointments with extra tender, loving care.

A positive practice environment makes you-and patients and clients-feel happy, cozy, and right at home. Here's how to ramp up the good vibes.

Clients aren't the only ones hurting when their pets are euthanized.

A look at the effects of CKD and how proper nutrition can help.

Give your clients an adoption kit to help them train their brand new pet.

How Velcro fits into urine collection.

A treacherous journey reveals my not-so-pretty side.