Practice Manager

This is uncharted territory for all of us. Here’s how one practice manager has changed her hospital’s protocols to continue providing excellent service while keeping people as safe as possible.

Certified leadership and wellness coach Kristina Guldbrand shares some tips to help you keep your veterinary team connected during these challenging times.

As veterinary practices continually adjust clinic protocols in the face of COVID-19, they must also manage costs differently, abide by new employment laws, and keep staff calm and informed. Here’s what you need to know.

New data highlight another way your veterinary practice may be able to increase revenue: Offer additional payment options.

As if making the life-altering decision to buy a veterinary practice isn’t daunting enough, there can arise hidden obstacles and unexpected worries for potential owners.

A recent webinar for veterinary practice owners and managers shed some light on how to reduce workplace exposure to the novel coronavirus, and the legal rights and responsibilities when it comes to employees and their business.

Practice manager and regular dvm360.com contributor Emily Shiver shares how her clinic's protocols are evolving during the COVID-19 pandemic.

Providing optimal care while respecting your veterinary clients’ financial limitations can be challenging, but can be done.

You may not have the title of “boss” or “manager” at your veterinary practice, but that doesn’t mean you can’t be a leader. Here’s how to prepare yourself for a leadership role.

Generational differences in thinking and communication styles are real, and catering to the styles of today’s younger pet owners will put your practice on the path to building lasting bonds.

How long should a veterinarian’s office desk chair last? That depends less on the quality of the chair and more on the pace of your work.

Spending is on the rise in all categories, but pet food dominates sales.

Easy, budget-friendly ways to make your small veterinary practice appear larger.

How to address young employees who aren’t staying in their lane.

Study shows 550%+ returns when practices add communication software that allows pet owners to stay current and pet care providers to stay connected. (Sponsored by PetDesk)

Veterinary technician Janet McConnell shares some useful tips on how to introduce and onboard a new approved veterinary assistant.

There are no doubt lots of things your practice could add, but there are likely just as many that you could remove—much to the betterment of your veterinary hospital.

Cross these items off your end-of-year veterinary checklist before entering 2020.

Veterinarians and veterinary teams regularly do wonders for pets. Here are five ways you can show gratitude to the ones making sure your beloved family members are happy and healthy this holiday season.

If the hospital owner constantly discredits the guidance you provide to your veterinary team, having that uncomfortable conversation with him or her about how their behavior makes you feel could help set things straight.

We live in a hypercritical society. And veterinary professionals are usually first in line to blame themselves for all kinds of things, mistakes or not. But If youre so busy reassuring your veterinary clinic employees that youre negating performance issues entirely, you need these tips.

Use this strategy to help increase your clientele and gain a larger presence in the community.

Implementing these changes could help your veterinary practice realize thousands of dollars.

Making up good stories about how a veterinary colleague didnt mean to hurt you with the negative comment or bad interaction is key to improving a veterinary hospitals work culture. And it starts with managers modeling that behavior.

If you want to schedule a luncheon at my veterinary hospital, a few stationery items would not go amiss.

When a workplace issue arises but theres no such thing as a human resources department in your veterinary clinic, things can get hairy. Heres what your veterinary colleagues think.

No matter your veterinary patients age, everyone on the veterinary team (yes, you!) can still make sure their experience is a great one. Heres how.

Toss that marker and snag some electrical tape for you and your veterinary team to indicate doses on syringes.