How to lead your veterinary team during COVID-19

April 2, 2020
Kristina Guldbrand, CVT, BS, CSP

Kristina Guldbrand grew up in Austin, Texas, and graduated from Colorado State University with a degree in biology with a concentration in neuroanatomy and physiology. She worked as a certified veterinary technician for 12 years before becoming an account manager for Veterinary System Services. In her role as a manager and helping clinics with their staffing needs, she discovered her love of leadership and wellbeing. Since starting work with VSS, she has received training through the International Coaching Federation and provides workshops, leadership and wellbeing coaching as well as teambuilding for practices. She continues to expand her knowledge on perfectionism, neuroleadership, adult learning techniques, communication and organizational psychology to provide up-to-date and effective techniques to her clients.

Certified leadership and wellness coach Kristina Guldbrand shares some tips to help you keep your veterinary team connected during these challenging times.

Every veterinary team member is feeling the impact of COVID-19 differently, which is why flexibility among practice leaders is so important right now. Coming together during a crisis is what helps us get through it, says Kristina Guldbrand, CVT, BS, CSP.

“Community is the most important resource we have when dark times hit," she says. “It connects us, it makes us feel like we’re not in this alone." The keys for leaders, Guldbrand says, are to promote positivity and recognize that "everyone is doing the best they can right now."

Guldbrand offers three tips for veterinary leaders in the face of the pandemic:

  1. Create community within your practice.
  2. Involve the entire team in devising solutions for modifying practice protocols.
  3. Be human.

In this video, Guldbrand explains how to put her tips into action.