
Download this PDF worksheet to get an ROI formula and a list of essential questions.

Motion to strike is not when a snake starts coiling.

A small terrier gave me a big love of foster pet parenting.

We wondered aloud over the din of the roaring river if these rapids were runnable.

Will anesthesia hurt her baby? Is it risky for her to be around sick pets or toxic drugs?

Good associates are rarer than hen's teeth, so how do you attract them to your cozy practice and keep them?

Everyone can start to break the impasse between private practitioners and shelters by listening.

His motto? No team member will leave his practice feeling unchallenged, concede to a lack of direction, or have professional growth hindered.

Communication failures between facilities lead to disconnect and tension.

Seeing our board members at CVC East in Baltimore clearly got to me.

Everyone on a veterinary team wants to know where you're headed and how your team is doing. Answer those questions by giving your team a clear vision and identifying your first goals along the path.

The strongest practice teams work on their business, not just in it. Use this approach to give structure to your conversations about what paths to pursue.

Get a handle on scheduling with this spreadsheet example.

Use this Excel spreadsheet to show associates and team members how much you spend to employ them.

At that first event, I was awed by the beauty of the costumes and the people's chivalry. It was a welcome change from the everyday stresses. I've been an active member ever since.

The clinic cat may be sweet, but she's also a safety hazard.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

Evaluate receptionists at your clinic and others with this downloadable Excel document.

I've recently won a lawsuit. What's my next step?

Good equipment and procedures are necessary, but they don't eliminate the need for proper workspace design and facility preparation.

It's 10 a.m. on Monday morning. Mrs. Hodge rushes in with her 13-year-old miniature Schnauzer, which is lethargic and vomiting. The problems began yesterday, and all Mrs. Hodge can tell you is that she's been giving her dog some kind of pill for the past week.

I don't have the urge to escape to some other venue.

You probably got ethics training in school, but that's very different from the experience you get in practice, when you're actually facing the tough questions. You want to do what's right for the horse. You need to know the law, so you don't put your practice at risk. You sure don't want to pay fines or put your license on the line. How can you keep it all on the straight and narrow? Consider this article your refresher. Let's get ethical.

You're the heart of your hospital. Making changes to get fit, eat healthy, and work smart will take courage and resolve, but we know you've got it in you.

Technician and veterinarian are fastest-growing top 10 jobs.

Form asking employees to acknowledge that they understand the hospital manual and their at-will status