Associates

Tired of being accosted in the grocery store? Oblivious pet owners interrupting your nice, calm yoga class? Here's how to deal.

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The new associate ignores a team members warning and the veterinary practice owner blows up in this story of a snappy pooch and a snippy client with an unhappy ending.

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The fire behind you is so hot, you choose suicide as the least painful way. For some veterinary professionals, the darkness inside is so debilitating, that you choose suicide as the least painful way. Please don't. Please seek help.

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Intense veterinary desire

We see it in your eyes: You want that new instrument, analyzer, device or software right now for your practice. So ... do you need to talk yourself down from a big purchase or talk it up to the Powers-That-Be? Gary Glassman, CPA, has some advice.

Fear-Free or "frozen"?

This veterinary behaviorist says patients taken to the back for testing and procedures might be better-behaved, but don't fool yourself: They're not happier or calmer away from most pet owners.

What does a practice team need to do to be Fear-Free? That's an open question, but here is a checklist that tries to gather the very latest on the topic. Find out what you're doing, what you could start and what's going to need you to think about it for a while before trying ...

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An exclusive, brand-new look at cutting-edge thinking on low-stress patient care for beginners, intermediate experts and Fear-Free gurus.