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Identify theft workshop: Learn how to protect you and your practice: Part 2 (Proceedings)
August 1st 2010A "red flag" is anything that indicates possible identity theft. In other words, it is something that makes you suspicious that the person may not be who they claim to be. It could be an event or document, or suspicious action.
Important financial numbers for dairies (Proceedings)
August 1st 2010With the current economy, everyone is becoming increasingly interested in discussing financial numbers with farms. However, the numbers do not tell the whole story. It is important to determine the goals of the farm prior to jumping into evaluating the numbers.
Why won't it work for me? (Proceedings)
August 1st 2010We have all heard of the carrot or stick approach to horse training, or the 2 Ã- 4 approach of getting a mule's attention before training. While these ideas are entrenched in our heritage, they are not generally used; rather, alternatives are sought that will serve the same purpose.
Marketing planning: Use key performance indicators to establish goals (Proceedings)
August 1st 2010Most veterinary practice leaders want to grow their practices and strive to implement marketing initiatives that will result in increased revenues for the practice. Unfortunately, the efforts by many veterinarians and managers fall short due to a lack of proper planning.
Effective staff training solutions (Proceedings)
August 1st 2010For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do. That is the core definition of training - educating the force on what is expected of them.
Staffing and scheduling secrets (Proceedings)
August 1st 2010The phrase most often heard during a recent on-site consultations was "We're so short staffed." That had become the justification for the pace of work. After reviewing the schedule and the percentage of income spent on staff salaries and benefits, it was obvious that the hospital was not really short-staffed, but it is mis-staffed.
The how's and why's of equipment purchasing (Proceedings)
August 1st 2010Hospital Equipment Purchasing: Choosing equipment that will work for you and your practice. Discussions will include product and installer selection, training and work flow considerations, connectivity and maintenance considerations.
Regulations you need to know: OSHA (Part 2) (Proceedings)
August 1st 2010Since most OSHA inspections are the result of an employee (or former employee) complaint or a reported injury or illness, very often the inspection will focus on a specific area of concern within the workplace. Just as medical professionals specialize, the inspector's expertise in occupational health or general safety rules will also play a role in what portions of a hospital safety program are evaluated.
Regulations you need to know: OSHA (Part 3) (Proceedings)
August 1st 2010Since most OSHA inspections are the result of an employee (or former employee) complaint or a reported injury or illness, very often the inspection will focus on a specific area of concern within the workplace. Just as medical professionals specialize, the inspector's expertise in occupational health or general safety rules will also play a role in what portions of a hospital safety program are evaluated.
Taking action: Marketing initiatives to grow your practice (Proceedings)
August 1st 2010Marketing planning includes reviewing the practice's key performance indicators or KPIs to assess the areas of opportunity to grow your practice. Once you have made analyzed your hospital data and KPIs, you can take action to develop and execute specific marketing initiatives that will result in the greatest benefit for the practice.
Zoonoses: How real is the threat? (Proceedings)
August 1st 2010In the language of law (at least in the US), the term "zoonoses" has not been defined. In medical terms, it refers to "infectious diseases shared by animals and humans." Of particular importance in both human and veterinary medicine are those zoonoses known to be transmitted directly from animals (vertebrates) to humans.
How to get the most from the feline physical examination – Lessons learned from cats (Proceedings)
August 1st 2010Cats are masters at hiding illness, so that clinicians must become expert at uncovering illness with a thorough medical history and feline-specific physical examination. Obtaining a medical history is easier than ever in today's electronic world. Clinicians can take advantage of multimedia tools to collect information, ranging from an email containing a basic signalment to videos of a particular behavior.
Implementing a successful senior care program in your practice (Proceedings)
August 1st 2010Companion pets are happier, healthier and living longer today than ever before for several inter-connected reasons. Changing owner attitudes toward their pets, has significantly contributed to increases in life expectancy.