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AVMA: More veterinary technicians, higher practice efficiency
A recent analysis by the AVMA revealed that veterinary hospitals with more technicians and other non-DVM staff are likely to operate more efficiently.
In defense of the incisional biopsy in veterinary oncology cases
Knowledge of tumor type and grade leads to the smartest therapeutic options and most accurate prognosis. The challenge is to communicate the value to clients.
When a friend is hurting, surely there's more than the suicide hotline
It serves an important purpose, but there are other things you can do to help your veterinary colleague who's considering suicide. Here are some ways to help.
Government tries to clarify rules for emotional support animals on flights
Department of Transportation offers guidance on what it will and wont enforce when it comes to dogs (or cats, or horses, or snakes) traveling with emotionally fragile airline passengers.
Optimal appointment times for veterinary clinics
Heres how to empower front-desk staff to know whether a veterinary appointment is going to be by the book or if it will require some extra time for diagnostics or education.
Ask yourself these four questions before you go to a veterinary lender
One veterinary lender at HospitalDesign360 conference revealed some of the questions to ask before you lock in financing for that new remodel, renovation or new veterinary hospital building.
Techniques to start rewiring your brain and overcoming the negativity bias (Proceedings PDF)
Exam room GPS: Using signposts to direct the flow of conversation (Proceedings PDF)
Bad news delivery: Why are we so bad at it? (Proceedings PDF)
How I Attract and Retain Millennial Associates (Proceedings PDF)
If You Build it They Will Come and 10 other inspiring quotes for starting a new practice (Proceedings PDF)
Secondary Trauma- The Great Pretender: Understanding Your Neurobiology Before Its Too Late (Proceedings PDF)
Can You Implement Self-Care Practices For Your Team/Clinic? (Proceedings PDF)
7 Steps to Attract and Retain Millennial Clients (Proceedings PDF)
Playing with a half deck: Strategies to manage client financial constraints (Proceedings PDF)
Budgeting doesn't have to be boring or hard (Proceedings PDF)
If your inventory accounting isn't right, you're flying blind (Proceedings PDF)
Wanted Octopus To Work Busy Reception Desk (Proceedings PDF)
Get Real About Raises (Proceedings PDF)
Lessons from video: Successfully forward booking clients in your practice (Proceedings PDF)
Pricing strategy isn't just a fee increase (Proceedings PDF)
Trends and Products: Whats The Buzz in 2019 (Proceedings PDF)
How to prove (to the bosses or yourself) that new equipment will make money (Proceedings PDF)
Fix This Practice Parts I and II (Proceedings PDF)
Startups: What you need to know about opening a new hospital (Proceedings PDF)
How Staff Can Make or Break a Fear Free Experience (Proceedings PDF)
Free time and peace of mind: How telemedicine can help your practice (Proceedings PDF)
Beyond the Basics: Difficult Challenges in Fear Free (Proceedings PDF)
Mindful Management 101 and 201 (Proceedings PDF)
Sample script: What to do when the veterinary client says, I cant pay
When a client hesitates to pay or cant pay an unexpected veterinary bill, make sure youre delivering understanding.
