Q&A: Make work less miserable

Make the work more meaningful and rewarding for team members, and they'll be happier, more energetic, and more productive than they are now, says Veterinary Economics Editorial Advisory Board member Dr. Craig Woloshyn, owner of Sun Dog Veterinary Consulting in Custer, S.D. How do you do that? Step aside and let team members perform more of the clinic duties.

If team members loaf through work like zombies, it's because you taught them to wait for your sometimes muddled instructions before they perform any tasks. Delegate everything except the essential chores you must do as a doctor (diagnose, prescribe, perform surgery, chart), and let team members learn to do everything else. At first, you might want to continue doing tasks like reading fecal samples. But learning is the path to achievement, and achievement is the path to workplace satisfaction. And satisfied employees are more fun, energetic, and productive.