Practice Finances
Who makes sure your veterinary hospital materials are right?
September 13th 2019This happens in the contractor submittal process of your veterinary clinic redesign or new build, and its why you should keep your architectural team involved until the end of the project. Especially when it comes to installation of new products.
Why is your veterinary clinic giving up pharma sales?
August 2nd 2019After your hospitals veterinarian has explained the need for a product or pharmaceutical, dont hand off your clients to websites, pet store employees and big-box aisles and aisles of competing products. If this is the right product for this pet, carry it. The sales will follow.
Undoing Disney: A better service model for the veterinary industry
June 26th 2019While its true that Disney reigns supreme when it comes to delivering superb customer service, that fact is that not all customer service models can be equal. Heres how the Disney model hurts our professionand what we can do about it.
Is it crazy to start up a veterinary clinic?
May 29th 2019Practice chains are paying many times what the next generation of practice owners can afford for good veterinary hospitals. Associates feel left out in the cold. Find out what expert Karen Felsted, CPA, MS, DVM, CVPM, CVA, says about the alternative: starting up a practice with zero clients when you open your doors.
8 essential steps in a veterinary practice sale
May 29th 2019Corporate consolidators are snapping up veterinary hospitals. Associate veterinarians scramble to find good ones left. And practice owners who werent thinking about selling all of a sudden wonder if nows the time. Heres how the process works.
The big truths about veterinary practice pricing structures
April 17th 2019What you charge and why are questions crucial to your businesss future. They signal the quality of your veterinary medicine and client service. And youre (probably) not thinking about them enough. Dont worry: The Veterinary Hospital Managers Association has a free white paper (this ones well-written) to help you.