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Is your message getting through?A birthday wish in the mail is nice, but such kind gestures only work if you deliver a similar message in person.
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Wellness done wellLaminated educational review sheets for annual wellness exams engage clients and save paper. With National Pet Wellness Month around the corner, it's a great time to spice up your wellness exams.
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Intensity modulated radiation therapy: The future is now (Proceedings)Intensity Modulated Radiation Therapy (IMRT) is a method of 3-D conformal therapy using a computer controlled multi-leaf collimator.
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The pet connectionSharing my love for animals helped me reach out to a student struggling with a drug addiction.
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What's a good way to show appreciation to clients who refer others? (Sponsored by Intervet/Schering-Plough Animal Health)A referral is one of the highest compliments an organization can receive and, as such, deserves recognition.
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Coming up with messagesWe have a sign out front that we put messages and sayings on. But we struggle to come up with something to put on it. Any suggestions?
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Don't sweat it! Toxicology cases that can be handled at home (Proceedings)First, a word of caution.... Assess each individual situation carefully and remember that anything can be dangerous in the right quantity (even water). Also, consider health status of patient. Once you take all these into account, there are many exposures that you may be able to talk clients through managing at home.
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6 ways to improve remindersA++ clients make appointments the day they get your postcard, call, or e-mail. Here's how to help the others make the grade.
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Pain assessment in companion small animals (Proceedings)The challenge of pain assessment in animals lies in the very concept of pain itself.
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A million-dollar growth spurtIt wasn't an easy transition-half of the team quit, but profits went up.
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Practical Matters: Urine cortisol:creatinine ratio-the most useful normal test aroundDefinitively diagnosing canine hyperadrenocorticism (Cushing's disease) can be exceptionally difficult because nonadrenal illness can affect the test results. However, I think that the urine cortisol:creatinine ratio (UC:Cr) serves an invaluable role in ruling out canine Cushing's disease since a dog with a normal UC:Cr almost assuredly does not have Cushing's disease.
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Identifying and treating 3 tick-borne diseases in dogsDiagnosis of canine tick-related disease has been occurring with greater frequency, making knowledge of all tick-borne diseases increasingly important. This detailed overview of anaplasmosis, ehrlichiosis and Rocky Mountain spotted fever will help you be prepared when these diseases make an appearance in your veterinary clinic.
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What are oronasal or oroantral fistulas?Oronasal and oroantral fistulas are communications between the oral cavity and the respiratory tract.
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Avian medicine: Instill a perioperative protocol to lessen anesthetic, iatrogenic risksAnesthetic death is an unfortunate and unwelcome aspect of veterinary practice. Most, if not all, veterinarians have experienced the loss of a patient perioperatively. Especially unsettling is the death of a bird during the postoperative period when the patient is expected to make a complete recovery.
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Why do we have respiratory disease in our shelter cats and what can we do to control it? (Proceedings)Feline upper respiratory infection (URI) is a disease complex born in large parts from stress and crowding. I would dare say that URI is perhaps the most frustrating illness facing shelter veterinarians, managers and staff in that many cats are chronically infected, vaccines are partially effective at best, and specific treatments are limited.
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The secrets to fighting big pharmaciesIt was my job to sell pet owners on 1-800-PetMeds. But, the truth is, you're holding the best cards in this game. Just spotlight your strengths: service and value.
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A solution for decreased feline visitsMy blueprint for feline client compliance-spur traffic into your veterinary hospital one adoption at a time
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Topical triamcinolone and allergic dermatitis: A case studyTriamcinolone topical solution is an effective and safe alternative to systemically administered corticosteroids.
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Dreaming up the perfect app for your veterinary practiceCheck out the 9 things your hospital's mobile app should do.
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Embryo transfer — For best results, donor, recipients and stallions should be at same location and managed by same veterinarianUsing reproductively normal donor mares and stallions of known, good fertility, an embryo can be recovered approximately 70 percent of the time.
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Dentistry A to Z: "I" is for innovationThe disruptive and innovative roles of hyaluronic acid in managing dog and cat dental disease
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Letter to dvm360: A great carpenter makes a great surgeonDr. Brock's July column stirs up fond memories for this fellow practitioner.
