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How to keep meticulous medical recordsIt's difficult to document everything in a medical record and even harder to know who should do it and when. Cut out the guesswork with these guidelines.
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Get personal with clientsGary Morgan, a receptionist for Robert E. Lewis, a dentist in Overland Park, Kan., has a special talent: He remembers the name of most of the clients who walk through the door. And with more than 1,500 client records in the practice database, that's no small feat.
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Employee turnover: Plan to fend off this profit killerEmployee satisfaction is the No. 1 reason people remain loyal to their employers.
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Controlling disease transmission in animal shelters for technicians (Proceedings)The demand for better care has resulted in unprecedented interest and involvement of the veterinary community in shelter operations.
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10 tips to improve productivity and moraleNational Report - Training: It's time consuming, some times costly, and it remains a constant frustration for most practice owners.
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Beyond the Adult Lifestage -The Veterinarian's Role in Optimal Nutrition for Mature Adult and Senior Pets (sponsored by Iams)Veterinarians are in the best position to evaluate the nutrient needs of their aging patients and to provide owners with guidance about optimal nutritional support and proper food selection.
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Laparoscopy: Underused yet definitive diagnostic toolThe laparoscope was developed as a diagnostic tool in the early 20th Century with the first experimental laparoscopy being performed in a dog in 1901. It wasn't until the 1930s that the laparoscope began being used as a diagnostic tool in human medicine. It took another 50 years before the laparoscope was used to perform surgeries such as appendectomies and cholecystectomies.
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Blood pressure measurement in cats (2:10)Dr. Cynthia Stubbs discusses the importance of measuring blood pressure in all cats.
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Hoof horn disorders, causes and cures (Proceedings)The general principles of therapy for digital diseases are to eliminate the pain first and foremost and then to correct the underlying problem if possible.
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Shelter-animal relocation raises infectious disease concernsShelters are moving hundreds of animals from place to place to avoid euthanasia, but veterinarians warn of infectious disease issues.
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Editors' Guest: Protecting pets' hearts: Revised heartworm guidelinesDr. Sheldon Rubin reviews the latest revised heartworm guidelines.
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Urolithiasis in small ruminants (Proceedings)Urolithiasis is the most widespread and economically important urinary disease of ruminant species.
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The love of a dogA firsthand glimpse into the daily life of a mixed animal practice veterinarian.
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Coaching your way to the topLearning how to coach can greatly improve your veterinary practice. Here are some tips to get you started.
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Thanks, FirstlineI hope you continue with this magazine—I found it very interesting and helpful! I marked the article "27 Steps to Make an Ow Visit Wow!" in the July/August issue and left it for our doctors to read.
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5 ways to make clients feel welcomeIt only takes a little extra effort to make pet owners feel special. The benefit: happy, loyal clients who appreciate your care.
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Neutering companion exotic mammals (Proceedings)One of the main reasons for neutering exotic pet mammals is to control reproduction. Medical and behavioral indications are also important factors to consider in making a decision to have a pet neutered.
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Take a walk on the wild sideThink your practice is a zoo? Try visiting one. That's what the team at Sanford Animal Hospital in Sanford, N.C., did. Team members and their families took in the zoo at their leisure, then they met up at the outdoor pavilion for hot dogs, hamburgers, and all the fixin's.
