Helping clients pay in difficult times (part 1)
Analysis of veterinary market data shows that pet owners need payment options
We turned to the numbers to get a picture of the issues at play with veterinary clients and payment today, drawing on studies conducted by DVM Newsmagazine, Veterinary Economics, Firstline, and the AVMA.
No surprise, the economy has been top of mind in the last year or so. And as you can see below, even in tough times, practitioners and their teams focus more on the health of pets than on anything else. The question is, What can you do to help clients in this situation? And how can you target your recommendations to your clients' needs?
More in this package:
Practitioners recommending pet insurance
Veterinarians who would like wider use of insurance
Team training on pet insurance
Team members' care for their own pets
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When cost is a barrier for clients: Navigating financial challenges
May 13th 2025In this Q&A article, Robyn Jaynes, DVM, director of veterinary affairs at PetSmart Charities, shares expert advice on how the veterinary profession can better support pet owners facing financial barriers to care.
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