Expert Interviews

Dr. Becker will expand upon this an other topics at CVC in Washington, D.C. May 4-9, 2011. (Educational support for Dr. Becker's speaking engagement at CVC provided by Elanco.)

"America's Veterinarian," Dr. Marty Becker delivers 10 sure fire ways to lose customers. Are any of these going on in your clinic?

Technicians should treat dental records like the medical documentations they are.

Dr. Susan Little discusses pain management for cats that undergo onychectomy.

At WVC in Las Vegas, dvm360 Content Director Marnette Falley talked with Dr. Michael Chaddock, AAVMC deputy director, about the core competencies the NAVMEC report highlights for graduating veterinarians and about how they could play out across veterinary school admissions and curricula.

The technician specialty in behavior is a strong educational opportunity, and even technicians without a VTS can take a leading role in behavior.

In this edition of the Five from WVC in Las Vegas, we hear about dental strategies in practice, technology that wows clients, and more.

Kristi Reimer reports a tip from management consultant Karyn Gavzer.

When you're facing an angry client in your veterinary practice, do this first.

A simple tip for at-a-glance identification on patient charts.

The construction process contains a great many variables. Stay informed to avoid surprises.

In this edition of the Five, we hear from Drs. Marty Becker and Richard Ford (both appearing at CVC Washington, D.C.) and dvm360 Senior Editor Brendan Howard lays down the news.

Denise Tumblin, CPA, shares the top 10 ways to make your staff turn tail.

Veterinary architect Mark Hafen previews his upcoming hospital design video primer.

Is it herpesvirus? Is it a bacterial infection? Drs. Little and VanVranken discuss how to handle these cases.

Drs. Joseph Bojrab and Philip VanVranken talk about surgical technique, suture choices, and more.

Dr. Becker shared a priceless moment with client and patient.

Blaming superficial differences for team conflict may be too easy. The causes require specific resolution.

Is your practice owner a social media skeptic? Hospital administrator Brenda Tassava, CVPM, CVJ, says you can show him or her the light as long as you know the right stats.

The first NAVTA-approved veterinary assistant examination will be administered this spring.

In this episode of the Five, reported on site at the North American Veterinary Conference, we get the latest news, plus hear tips on horse handling, social media and more.

The way team members talk to clients has a lot to do with whether pets will suffer from fleas, ticks, heartworms, and other parasites.

How veterinary employers can avoid committing 'character assassination" of their team members.

Three Veterinary Economics Editorial Advisory Board members share their thoughts on why associates fear to buy and how practice owners can help change that.

Practice profitability should be on the mind of new associates, says Dr. Michael Andrews.

Dr. Robin Downing outlines sure-fire ways to self-sabotage.

Building a new facility may seem daunting; remodeling may seem messy. Dan Chapel, AIA, weighs in on both sides.

Drs. Susan Little and Pete Van Vranken discuss options for managing cats with this inconvenient disorder.