Expert Interviews

Dr. Scott Shaw thinks you'll do more good than harm if you don't shy away from this life-saving procedure, especially if it's needed before transporting a patient to a referral center.

Dr. Thomas Lewis discusses this irritating dermatologic disease.

In the correct situation, a multi-practice manager can be a major asset to an owner, provided everyone is on the same page.

CAPC is an amazing resource. Is your clinic taking full advantage?

Callers are customers-in-waiting. Make sure you show them the care you would someone standing in your clinic.

Do you want to make a great impression and bond with your veterinary teammates? Then don't follow this advice!

Having veteran staff members involved with bringing in new hires creates can create an atmosphere of mentorship.

Expert advice on pet behavior management.

A young, adult basset hound presents to you for evaluation of chronic recurrent ear pruritus and a strong "musty" odor. Which of these diagnostic tests would be most useful initially? This is Answer D from the quiz.

The veterinary news, medicine and business information you need right now.

Incorrect answer for Image Quiz: Ophthalmology-Chronic tears in a springer spaniel

Find out from Drs. Pete VanVranken and Richard Ford in our Specialist in the Spotlight video series.

Being so vested in your career can have negative effects. Learn what to look for from an expert.

Conflict avoidance won't solve problems in your clinic. Confront difficult situations and move on.

Do you think your staff would never betray you? Neither did these veterinary professionals.

Do you think your staff would never betray you? Neither did these veterinary professionals.

Do you think your staff would never betray you? Neither did these veterinary professionals.

Do you think your staff would never betray you? Neither did these veterinary professionals.

Do you think your staff would never betray you? Neither did these veterinary professionals.

A dismissive attitude can let clients slip through your fingers.

Firstline Editor Kerry Hillard delivers news on NCVEI, Pfizer, the dvm360 iPad app and more.

Dr. Fitzgerald shares wisdom from a storied career.

Scheduling appointments via the internet is one more way to put technology to use for your veterinary clinic.

Pet relinquishment letter

Sincerity and thoroughness in client education are obvious in the veterinary world.

Don't let dental recommendations go in one ear and out the other. Present a unified, consistent front so pet owners will get the message.