Solution #5 to increase visits: Simplify scheduling

In this nine-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you’ll learn about the issues contributing to the decline in veterinary visits. How can we reverse this disturbing trend?

When all is said and done, it's about getting clients in the door. In Chapter 9, Dr. Felsted offers her suggestions on these questions:

• How can I make it easy for my clients to schedule appointments?

• Should I consider extended hours or drop-off services?

< Back: "Friend" the cats | Start over >

View the entire video series:

Chapter 1: Overview

Chapter 2: About the Veterinary Care Usage Study

Chapter 3: Results of the Veterinary Care Usage Study

Chapter 4: Why are visits declining, and what can I do about it?

Chapter 5: Solution #1 to increase visits-Track metrics monthly

Chapter 6: Solution #2 to increase visits-Communicate a need for exams

Chapter 7: Solution #3 to increase visits-Avoid sticker shock

Chapter 8: Solution #4 to increase visits-"Friend" the cats

Chapter 9: Solution #5 to increase visits-Simplify scheduling