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What dentists know about fear freeand how the veterinary profession can use it
August 1st 2014Dentists and DVMs are tied together by their independent spirit and a willingness to fight for better patient healthcare. Can you learn something from dentists about creating a friendlier, less painful patient experience?
Give your veterinary team members a break(room)
July 31st 2014Taking short mental breaks can help boost your performance on prolonged tasks, according to a 2011 study published in the journal Cognition. And research focused on human nurses show they value break time for social and emotional support. Working in a veterinary hospital, you likely feel the same way. Here are some cost-effective morale boosters to build a better breakroom.
Change up your communication style and benefit your veterinary practice
July 15th 2014A weekly newsletter took the place of team meetings and got people talking at this veterinary practice.I work in a small animal practice with two full-time veterinarians on staff and 10 other team members. In the past few years, we've had a lot of turnover, with long-time employees changing careers or moving away. I realized during that time, and with the hiring of new team members, that we had gotten complacent and our communication skills were lacking. No one knew what had or hadn't been done in the practice.
How our veterinary hospital survived an employee mismatch
July 14th 2014Why one DVM's style didn't fit-and what we did about it.This was written by one of 10 finalists for the Veterinary Economics Practice Manager of the Year award, sponsored by VPI. For more from each finalist and a slideshow of the nominees, visit dvm306.com/PMOY.