Ask clients the right questions and you'll get more chances to educate.
A weekly newsletter took the place of team meetings and got people talking at this veterinary practice.I work in a small animal practice with two full-time veterinarians on staff and 10 other team members. In the past few years, we've had a lot of turnover, with long-time employees changing careers or moving away. I realized during that time, and with the hiring of new team members, that we had gotten complacent and our communication skills were lacking. No one knew what had or hadn't been done in the practice.
News wrap-up: This week’s headlines, plus Kansas State University College of Veterinary Medicine presents Temple Grandin, PhD, MS, with an honorary degree
Can our Pride panel answer these LGBTQ+ trivia questions?
Creating inclusive spaces for the LGBTQ+ community in vet med
Happy Pride Month, Hill's launches Prescription Diet ONC Care, and more