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Before you send dog owners home with medicine to put in a patient's ears, make sure you've walked through the steps (and teaching tips) in this handout.

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Pet store says what?

Veterinary managers and team members have heard some crazy stuff when it comes to things pet owners hear come out of the mouths of pet store owners and employees. Take a deep breath and wade in

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With its monthly Top 10 Cities Heartworm Report, CAPC hopes to spread awareness of the growing threat of heartworm disease and prompt conversations in the clinic about the importance of year-round preventives and annual testing.

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Heres some helpful and possibly inspiring advice from two companies that help veterinary practices set up and maintain wellness plans. Have you considered lately whether plans like these could help you educate clients on the need for regular visits, baseline diagnostics and preventive medications?

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Consider this your reminder postcard, folks. With new canine treatment guidelines out now, its a perfect time to revisit your protocols to make sure your veterinary practice is current on heartworm prevention and treatment for cats and dogs.

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The clinical team in the exam room tells a veterinary client all about parasite preventives. But the client may ask anybody in the hospital, including receptionists, Do I really need to shell out money for this? Is everyone armed for the conversation?