Practice Management

The recession may have derailed your compliance numbers, but you can take steps to stay on top of your game.

Putting issues on the table and talking about them openly isn't easy, but if you want a healthy work environment, it's necessary. To get you started, Shawn McVey, MA, MSW, shares this example.

Use the time clients spend in the waiting room to collect samples and take patient history.

How to replace underachieving team members with overachievers.

Managers: You need to delegate more. Here's how to do it right.

Asking about strengths and weaknesses will only reveal so much information. Dig deeper to find job candidates' true capabilities.

If you?re a dog lover, this should come as no surprise: A new study out of Great Britain claims dogs are smarter than cats.

A common complaint among veterinary team members is lack of respect in the workplace. Mark Opperman, CVPM, offers advice on how to properly communicate staff appreciation.

New study shows efficiency may decrease as members climb hierarchy

Offering programs to increase efficiency can result in a varied culture at your practice.

A new study shows that chimpanzees are drawn to faces.

Share your ingenious ideas with the readers of Veterinary Economics and dvm360.com.

This practice cut labor costs and improved efficiency by investing in practice software.

According to Benchmarks 2009, non-doctor staff compensation represents 25% of revenue.

Veterinary practice success today is about relationships between the client and the veterinary practice team.

What's fair when it comes to associate compensation?

Let's discuss what we can do in our practices to motivate our team and practice environment.

The following is a guide for making the task of taking minutes easier.

Utilize your computer software to set up reminders a month in advance to remind you to prepare for employee evaluations.

The 2008 Employee Engagement Report published by BlessingWhite, a global consulting firm, found that only 29% of employees in North America are engaged and 19% of employees are actually disengaged.

Positive internal communication in the veterinary practice starts by facilitating effective communication between owners and managers.

Veterinary owners and managers often convey frustration about job performance inconsistencies and failure of some employees to complete job tasks.

How would you deal with the following HR situations in your practice?

Your manual is a tool to communicate information to your employees regarding your hospital's policies and practices, benefits, guidelines, leave procedures, expectations of conduct, equal opportunity employment and employment-at-will.

An organizational culture consists of the values, beliefs, traditions, attitudes and behavior of the practice and the people that work in it.

Somewhere along the way, good veterinary team members figure out that one of the most important components of our jobs is to be a teacher.

One of the most difficult parts of managing a veterinary practice is setting wages and salaries.

Hiring people and having them all work within the same 4 walls doesn't make them a team.