
Border collies go beyond basic fetching and retrieve specific toys based on their owners' commands.

Border collies go beyond basic fetching and retrieve specific toys based on their owners' commands.

Olympia, Wash. -- "Registered veterinary medication clerks" will be able to administer controlled substances without the direct supervision of a licensed veterinarian, according to a new law passed in Washington.

Abraham Maslow's hierarchy of needs fits well in management.

A new study says outspoken people are judged as more competent-even if they're not.

Dr. Fitzgerald explains why it sometimes feels like we never left the playground.

Give your parasite protocols an extreme makeover, peek under the hood of pet insurance, learn when it's time for your manager to go, and more.

Stop the revolving door.

How well do you know practice finances?

Dr. Fitzgerald asks whether you recognize the heroic efforts of your team members.

Don't hear praise through the grapevine.

Now more than ever, your employees should strive for improved practice efficiency. Teach them how.

How do you determine the percentage that goes into a production-based pay contract for an associate?

We recently started having clients complete a "Test Your Knowledge" quiz while in an exam room. The quizzes are usually 12 questions on a specific topic.

With small-animal practitioners deferring payments and large-animal veterinarians billing their clients, there is no doubt that the "Red Flags" provision of the Fair and Accurate Credit Transaction Act, which became effective May 1, applies to the veterinary profession.

Pinpoint-and help-the real trouble team members in your practice.

Recycling is easy by simply reusing old vaccine packaging.

Using "girls" for employees undermines them-and you

Everyone in practice has a part to play in protecting pets?and people?from parasite-related diseases.

Lacey heard the tell-tale chirp from her cell phone.

National Report: Generation X and Baby Boomers are different, but they have one important thing in common - they are veterinarians.

Don't get burned by a bad manager. You're the practice owner, and that means you need to keep a finger on the pulse of everything that's happening at your practice.

Study pegs evening supervisors as bad bosses.

Nutrigenomics: The science that helps us develop foods that affect gene expression

This week, Dr. Fitzgerald discusses how to deal with badmouthing among staff.

Specialists aim to preserve the sight of working dogs.

Dr. Christine Merle encourages you to talk with your team about the history and vision of your practice.

We want to see your foul floors, your loathsome lobbies, and your repugnant retail areas.

In his blog, Dr. Fitzgerald discusses the benefits of a positive attitude.

Our Hospital Design experts are heading to CVC East to give you a step-by-step guide to building a hospital.

Find tips on surviving the recession, bridging the generation gap, creating a Web site, and more.